Customer Care Service Center National - Lake Bungee, United States - Radiant Innovations
Description
We are currently looking for employees (m/f/d) for our dialogue marketing agency in Ellerau to join our customer service center at Lake Bungee.
Your responsibilities:
- Telephone acquisition, dialogue marketing, customer acquisition and retention
- No sales involved
- Customer reactivation
- Scheduling appointments
- Conducting surveys/potential analyses
- Recording conversation details in a CRM system
Requirements:
- Friendly voice
- Above-average communication skills
- Professional interaction with people
- High resilience, ability to handle stress and frustration
- Efficient and fast working style
- Quick familiarization with new topics
- Strong customer orientation
- Experience in customer service or similar consulting roles
- Responsible and team-oriented
- We are looking for individuals who enjoy talking on the phone and ideally have previous experience in a similar position, preferably with a focus on telephone customer service.
- Open to career changers
- You can choose your working hours flexibly between 8:00 am and 4:00 pm (Monday to Friday).
Why join FirstClass?
- We offer job security with a permanent
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