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Barista - Newark, United States - OTG
Description
OTG has revolutionized the hospitality industry by pushing the boundaries of excellence.
With more than 300 in-terminal dining and retail locations across 11 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.
WHY OTG?By joining our team, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around.
Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.
OTG has introduced Dayforce Wallet, which allows Crewmembers to make everyday payday by using the pay they've already earned to cover expenses before their next paycheck.
To learn more, watch this video:
We transform airport experiences. You drive it.
Position Summary:
The OTG Barista has a critical role to play in our company's groundbreaking transformation of the airport experience.
An OTG Barista must be at the very top of their profession, with strong interpersonal skills, a sunny disposition and a positive outlook, all the while adhering to the OTG Core Steps of Service.
They must ensure that each customer enjoys an outstanding OTG Experience by creating a warm and friendly environment that leaves the strongest impression on our guests.
Responsibilities:
Greet guests quickly and pleasantly, with a smile
Respond to all guest questions, orders, and concerns
Prepare beverages per OTG specifications
Maintain superior coffee knowledge that can be communicated to guests
Sample coffee and tea every shift to maintain quality and improve product knowledge
Restock and maintain food, beverage, and merchandise displays
Preparing and serving a variety of coffee drinks
Educate guests and staff on the nuances of making superior filter and espresso coffee
Keep a spotless working environment
Attend training sessions to advance product knowledge and coffee making skills
Communicate any product runouts, equipment issues, or quality of service
Qualifications and Requirements:
Fully conversational in English
Able to lift 35 lbs. in weight
Must be able to operate kitchen equipment, including espresso/coffee related machines
Must be mobile and able to stand for extended periods, to stoop, kneel, and crouch
Must be proficient with computers, with the ability to process information through the POS system
Adherence to safety and food handling procedures is expected
Adherence to local, state, and federal health and sanitation laws is expected
Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions - must be flexible
OTG Management LLC is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
