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Technical Support Specialist
3 weeks ago
The National Bank of Indianapolis Corporation Indianapolis, United StatesTechnical Support Specialist · Primary Duties and Responsibilities: · The teammate provides support for the Help Desk, PC/server deployment, networking and other systems as assigned. This involves standard set up as well as troubleshooting and resolving technical issues (related ...
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Technical Support Supervisor
6 days ago
WCG Clinical Indianapolis, United StatesABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individu ...
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Technical Support Agent
1 week ago
US Signal Indianapolis, United StatesJob Description · US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services - all powered by its expansive, robust fiber network. US Signal also helps customers optimize the ...
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Technical Support Specialist
3 weeks ago
BankTalent HQ Indianapolis, United StatesA Stable and Growing Employer · The National Bank of Indianapolis is the largest, locally owned, national bank in greater Indianapolis. Since opening our doors in 1993, we have grown from 18 employees to more than 300 employees. Our strength and success in serving the local mark ...
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Technical Support Supervisor
2 days ago
WCG Clinical Indianapolis, United StatesABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individu ...
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Technical Support Specialist
4 weeks ago
Lucid Services Group Indianapolis, United StatesA leading Indiana employer is in current need of a highly-motivated Technical Support Specialist to join their team to assist with some major initiatives and projects. This is an excellent opportunity for someone looking to expand upon their current technical support by working i ...
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Technical Support Specialist
3 weeks ago
Txtav Indianapolis, United StatesJob Description - Technical Support Specialist - Indianapolis, IN **Job Description** · Technical Support Specialist - Indianapolis, IN ( **Job Number:** · **Description** · JOB SUMMARY: · Perform a wide variety of technical tasks in support of aircraft system installation/mo ...
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Technical Support Specialist
3 weeks ago
Emarsys UK Ltd Indianapolis, United StatesTechnical Support Specialist Indianapolis **Technical Support Specialist** · Indianapolis · Emarsys are an international SaaS group of sharp technology experts. Born in 2000, we have supported e-commerce brands to grow their commercial value through highly-personalized customer ...
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Technical Support Supervisor
1 week ago
WIRB-Copernicus Group Indianapolis, United StatesABOUT WCG: · WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve indiv ...
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Technical Support Supervisor
1 week ago
WCG Clinical Indianapolis, United StatesABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individu ...
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Technical Support Supervisor
3 weeks ago
WCG Clinical Indianapolis, United StatesTechnical Support Supervisor · General Information · Location: Indianapolis, IN, Remote · Organization: Trifecta Clinical · Job Type: Full Time - Regular · Description and Requirements · ABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical servi ...
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Technical Support Supervisor
2 weeks ago
WIRB-Copernicus Group Indianapolis, United StatesABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individu ...
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Technical Support Supervisor
3 weeks ago
WIRB-Copernicus Group Indianapolis, United StatesABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individu ...
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Supervisor Non-Technical Customer Support
3 weeks ago
Danaher Corporation Indianapolis, United States**Supervisor Non-Technical Customer Support - INDIANAPOLIS** · Beckman Coulter Diagnostics Location Indianapolis, Indiana, United States of America Category Customer Support Job Id R Our career site no longer supports applications submitted via Internet Explorer. For a better ex ...
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Technical Support Supervisor
2 weeks ago
WIRB-Copernicus Group Indianapolis, United StatesABOUT WCG: · WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve indiv ...
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Technical Support Specialist
3 weeks ago
Resultant Indianapolis, United StatesCompany Description · Resultant is a modern consulting firm with a radically different approach to solving problems. · We don't solve problems for our clients. We solve problems with them. · Through outcomes driven by data analytics, technology solutions, digital transformatio ...
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Technical Support Specialist
3 weeks ago
Resultant Consulting Group Indianapolis, United States**Technical Support Specialist** · Indianapolis, IN, USA · Employees can work remotely · Full-time · **Company Description** · We are a passionate team of 300+ engineers, mathematicians, data analysts, project managers, and business consultants. But more importantly, we are ...
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Tier 2 Technical Support
2 weeks ago
Anchor Point Technology Resources Indianapolis, United StatesJob Summary: · The Tier 2 Technical Support Specialist provides advanced technical support to end-users, ensuring efficient resolution of complex issues that require in-depth knowledge of the company's products and services. This role serves as an escalation point for Tier 1 supp ...
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Manager, Technical Support Engineering
3 weeks ago
Salesforce Indianapolis, United StatesTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. · Job Category · Customer Success Job Details · About Salesforce · We're Salesforce, the Customer Company, inspiring the future ...
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Senior Technical Support Engineer
6 days ago
Salesforce Indianapolis, United StatesAbout Salesforce. Were Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we Technical Support, Support Eng ...
Technical Support - Indianapolis, United States - Everon
Description
Technical Support – Tier IICompany Overview:
The next generation of ADT Commercial is here.
At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect.
When you're a part of Everon, you'll have the opportunity to be a part of that difference every day.With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth.
For more information, visit or follow us on LinkedIn. )POSITION SUMMARY
The Tier II Support/Onboarding position will be responsible for providing high quality technical support for our products.
In this position, you will be responsible for troubleshooting and resolving problems associated with, but not limited to, DVRs, cameras, computers, basic networking, hardware, software, equipment installation, and the IT knowledge needed to support these installs.
Provide quality product support to the customerAnswer all forms of communication in a timely and effective manner to support the customer on technical aspects of the product
Develop and maintain long term and trusted customer relationships
Identify, research and resolve customer issues
Troubleshoot technical issues.
Document all interactions in ticketing system
Recognize, document and alert the Supervisor of trends in customer calls.
Customer onboarding, QA, and Testing support
Work with case management and tracking systems with our Engineering and QA teams.
SKILLS & QUALIFICATIONS
MUST be fluent in English language with written and oral mastery
Able to pass or have the knowledge base of A+ Certification
Previous experience in PC Helpdesk, IT Support, or Installation of DVR Hardware preferably in a corporate setting
Excellent problem solving and technical troubleshooting of PC hardware, Microsoft software, and basic networking.
Excellent relationship management, timely follow-up and professional communication.
Excellent skills in project management, including ability to effectively set priorities and manage multiple tasks in a fast paced environment
Physical Security experience (VMS, Access Control, Security Cameras, etc.) desired, but not a requirement.
Desire to work in a positive team environment with a professional attitude and business ethics
Must be a TEAM Player and work well with others in a dynamic, fast paced business.
Remote support technologies such as Teamviewer, Bomgar, GoToAssist, VNC etc.
Experienced in CRM software, Microsoft Office, Microsoft Outlook
ADT Commercial LLC is an Equal Employment Opportunity (EEO) employer.
We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued.
Our goal is to serve our customers and help save lives.We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized.
Visit us online at to learn more.ADT Commercial LLC is an Equal Employment Opportunity (EEO) employer.
We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued.
Our goal is to serve our customers and help save lives.We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized.
Visit us online at to learn more.
