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Accounting Clerk
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Commercial Customer Success Manager - Syracuse, United States - Foursquare
Description
About Foursquare
Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical places.
Foursquare's flexible building blocks include technology to maximize marketing impact and drive incremental real-world engagement (Attribution, Audience, Proximity, SDK); data to deeply understand points of interest and real-world behavior patterns (Places), and tools to conduct advanced analysis, data enrichment, unification and visualization (Studio).
Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes.
A pioneer of the geo-location space, Foursquare's location tech stack is being utilized by the world's largest enterprises and most recognizable brands.
About The Position
Foursquare is looking for a Commercial Customer Success Manager to join our team located in or near one of our office hubs - New York City, Chicago, Seattle, San Francisco.
The Commercial (CSM) will partner closely with the Account Management org and cross-functional partners to ensure Foursquare's customers are achieving tremendous success.
You will have the opportunity to work with leaders at some of the most exciting and innovative companies in their respective industries.
In this role, you'llEnsure broad adoption and evangelization of Foursquare's product suite
Partner closely with your counterpart on the account management team to build and execute on territory strategy
Uncover new opportunities within your accounts that are a good fit for Foursquare
Actively work with customers to help guide and shape Foursquare's own product roadmap
Provide best in class front line support for your customers while coordinating with technical counterparts for more complex situations
Partner with marketing to celebrate customer wins and highlight key customer champions
Take a relentless approach on enabling success for your customers
What You'll Need
3+ years of relevant experience across Customer Success, Sales, Consulting, or Account Management (data or SAAS experience preferred)
Excellent interpersonal skills with a history of building strong user relationships
Ability to actively manage and consistently exceed customer expectations
Ability to build strong cross functional relationships internally
Ability to mobilize and quarterback cross functional resources to help your customers be widely successful
Your own unique talents If you don't meet 100% of the qualifications outlined above, we encourage and welcome you to still apply
Benefits And Perks
Flexible PTO - rest and recharge when you need it
Industry Leading Healthcare - comprehensive and competitive health, vision, dental, life insurance
Savings and Investments - 401(k) with company match
Equipment Setup - you will receive all necessary hardware for your job function
Professional Development - annual learning stipend for your career development goals
Family Planning and Fertility Programs - programs via Carrot
Employee Resource Groups - to help you stay connected
Hybrid Work Schedule for in-person collaboration on Tuesdays, Wednesdays, and Thursdays beginning April 1, 2024. For roles considered remote, this will not apply.
At Foursquare, we are committed to providing competitive pay and benefits that are in line with industry and market standards.
Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.
The annual total cash compensation range is $90,000 - $120,000, however actual salaries can vary based on a candidate's qualifications, skills and competencies, as well as location.
Things to know...
Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members.
We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.
Foursquare is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.
Foursquare Privacy Policy#J-18808-Ljbffr
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