System Engineer - Washington, United States - Knewin

Knewin Washington, United States

4 weeks ago

Description

The incumbent is responsible for the engineering, configuration, installation, maintenance, and upgrade of all windows-based equipment including all servers, storage, and host operating systems on physical or virtual servers; provides technical IT support and training to the court unit staff; works with major national systems and those developed or customized for local use.

Duties
The incumbent works with management in planning, design, maintenance, and support of systems to improve efficiencies. Customer service is a key to the success of the court unit and must be demonstrated by the incumbent.

Responsibilities

The candidate must have IT support experience and a performance history that demonstrates outstanding customer service and troubleshooting skills. The candidate will be responsible for the installation, configuration, and administration of all servers and associated computer center equipment. The ideal candidate will have significant experience and certifications in the areas of VMWare and Microsoft Windows Server/Active Directory. The successful candidate will be a self-starter who is able to work with minimal direction. The ability to create and maintain appropriate system configuration documentation is also required.

Requirements
The successful candidate must be a self-starter as well as detail oriented.

The candidate must be highly organized and tactful, possess good judgment, poise and initiative, and maintain a professional appearance and demeanor at all times.

Must have strong prioritizing and problem-solving skills.

Must have solid communication skills (written & oral) to communicate effectively with persons within the court of various levels of technology expertise front line staff to chambers, as well as with persons outside the court.

A demonstrated ability to work harmoniously with others in a team environment and to exhibit a professional manner is a must.

Qualifications
To qualify at the CL 28 level:

Two years of specialized experience, including at least one year equivalent to work at the CL-27 or the completion of a master's degree or two years of graduate study (27 semester or 54 quarter hours) in an accredited university in information technology or a field closely related to the subject matter of the position.

Specialized experience is progressively responsible experience in or closely related to the work of the position that has provided the knowledge, skills, and abilities to perform the duties of the position successfully.

Preferred Qualifications:
Completion of a bachelor's degree from an accredited college or university in information technology or a related field.

Five (5) years of specialized experience which demonstrates working knowledge, skills, and abilities to successfully perform the duties of the Systems Engineer may be substituted for the degree requirement.

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