Desktop Support Technician - Andover, United States - Pomeroy
Description
Responsibilities:
- Provides onsite client facing support; including installation, servicing, and repairing systems.
- Quality checks operational status of system equipment before deployment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
- Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
- 3+ of field support experience
- Hardware/software installation, support and troubleshooting
- Experience with Windows 10
- Experience with MS Office and OS36
- Configuring new PC's/notebooks via SCCM imaging
- Ticket management experience
Job Type:
Contract
Pay:
$ $24.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
Ability to Relocate:
- Andover, MA: Relocate before starting work (required)
Work Location:
In person
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