- Work directly with IXC Deployment Team, IXC Engineering, Telco design engineers, and Telco Carrier Provisioning personnel to accurately document circuit designs.
- Ensure Carrier HUBs and circuits are accurately recorded in design (MetaSolv/DICE) and operations (FINS, FMS, etc.) toolsets and ensure FTI-POP design documentation accurately reflects as-built configurations.
- Document design deviations and discrepancies and submit ClearQuest PTRs to capture design changes and corrections with circuit designs.
- Follow MetaSolv/DICE workflow processes and update the IXC circuit database during IXC circuit installations, activation, changes, and disconnects as needed.
- Provision IXC circuits using Cisco Prime Optical (CPO) or Cisco Transport Controller (CTC) and configure ancillary equipment for delivery of sub-rate circuits (e.g., RAD RICi-16/EGATE-100, Cisco ASR1002/1001-X router port configurations including T3/T1 SIP/SPA, DNX-11/88 port configurations, etc.).
- Ensure circuits are provisioned with IAW circuit design documentation and resolve discrepancies before circuits are released to the customer.
- Interface directly with internal and external customers and provide technical assistance with service activation and circuit verification testing.
- Monitor and identify optical network alarms and proactively investigate and identify the root cause to minimize disruption and impact on operational circuits.
- Provide recommendations for improving processes and procedures and assist in the maintenance and upgrades of controlled documentation.
- Support scheduled maintenance events during normal operating hours and after hours/weekends as needed.
- ssist in the collection of data needed to perform analysis of network issues.
- ssist with the execution of test procedures and provide feedback to ensure procedural steps are correct.
- Bachelor's Degree and minimum of 4 years of prior relevant experience or 2 years post-secondary/associate degree and a minimum of 8 years of prior related experience.
- Possess a minimum of 2 years experience working in the FTI PNOCC troubleshooting and restoring network outages.
- Have a thorough understanding of NAS Operations ticket management and scheduled maintenance processes and procedures.
- Capable of following detailed instructions and completing assigned tasks on schedule.
- Work with minimal direct supervision.
- Have acute attention to detail and a thorough familiarity with all circuit types and transport technologies.
- Prefer 3 plus years' experience working with SONET equipment and Optical Circuits.
- Specifically, with Cisco ONS-15310, ONS-15454, and Fujitsu Flashwave 4500/9500 platforms.
- Work well in a dynamic team environment.
- Possess a strong technical understanding of Gigabit Ethernet/Fast Ethernet, DS1/T1, DS3, VT1.5, VTV, STS1, STSV, and OC3-OC192 circuit types as well as familiarity with existing processes and procedures associated in provisioning and acceptance testing of these circuit types.
- Have a thorough understanding of trouble ticket, ticket management, and Change Management processes and procedures.
- Experience with Cisco Prime Optical (CPO) and Cisco Transport Controller (CTC) Fujitsu NetSmart.
- Experience with MetaSolv and DICE preferred.
- MEF-CECP certification preferred.
- The selected individual must be capable of supporting after-hours events during the week and occasionally on weekends depending on FAA schedule restrictions and other customer requirements.
- TDM - Time Division MultiplexingPrevious Telecom provisioning backgroundFamiliar with FTI network OR another Large-scale carrier network (Telecommunication, Telecommunication, etc.).
- Cisco ONS
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