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Operations Manager
1 week ago
Smarte Carte, Inc. Boston, United States Full timeOverall responsibility for a multi-million-dollar P&L, with the expectation to deliver revenue growth vs. annual and budgeted plans. Lead business unit consisting of multiple terminal and a workforce of up to 20 employees. Coach Operations Managers t Operations Manager, Internati ...
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Operations Manager
3 weeks ago
Jeremiah Program Boston, United StatesPOSITION SUMMARY · The Operations Manager serves as a pivotal partner to the Executive Director, taking charge of the day-to-day operations of campus offices and facilities, functioning as a cross-departmental liaison, crisis & safety POC, and financial oversight of specific oper ...
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Operations Manager
3 weeks ago
Capital Advisors Group, Inc. Boston, United StatesCapital Advisors Group, Inc. ), an independent institutional investment advisor specializing in short-term, fixed-income investment management is seeking an Operations Manager. · The Operations Manager will be the lead operations and accounting contact for a group of client relat ...
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Operations Manager
3 weeks ago
Wentworth Institute of Technology Boston, United StatesJob DescriptionPosition Purpose and Summary:Reporting directly to the dean, the school operations manager (SOM) is responsible for managing administrative and operational activities within the School. The SOM interacts with numerous constituents across the University. The SOM is ...
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Operations Manager
2 weeks ago
Wentworth Institute of Technology Boston, United StatesJob Description · Position Purpose and Summary: · Reporting directly to the dean, the school operations manager (SOM) is responsible for managing administrative and operational activities within the School. The SOM interacts with numerous constituents across the University. The ...
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Operations Manager
2 weeks ago
Wentworth Institute of Technology Boston, United StatesJob Description · Position Purpose and Summary: · Reporting directly to the dean, the school operations manager (SOM) is responsible for managing administrative and operational activities within the School. The SOM interacts with numerous constituents across the University. The ...
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Assistant Operations Manager
6 days ago
Motivate Boston, United StatesIs this you? · * You are a natural leader with prior experience supervising an hourly team operating in both a warehouse and field environment · * You are comfortable successfully overseeing projects to completion in an urban setting · * You are intrigued at impacting the urban e ...
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Manager, Payroll Operations
3 weeks ago
Emerson College Boston, United StatesThe Manager, Payroll Operations serves as a strategic partner to the Director of Payroll and plays a crucial role in managing the payroll functions at the College. This position is responsible for overseeing payroll processing, ensuring compliance wi Operations, Payroll, Manager, ...
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Administrative Operations Manager
3 weeks ago
Medical Tech Company Boston, United StatesJob Overview: · My client, a medical equipment company located in Boston, MA, is currently seeking a proactive and detail-oriented Administrative Operations Manager to join their team. This pivotal role involves overseeing a wide range of administrative tasks to ensure the smooth ...
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Overnight Operations Manager
1 week ago
VPNE Parking Solutions, LLC Boston, United StatesSafety. Ensures employees and guests are safe at all times. If needed - operates vehicles in a safe manner to minimize the potential for accidents. Oversees the tracking of keys, and vehicles throughout the garage. Service. Ensures all team members a Operations Manager, Operation ...
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Manager, Payroll Operations
2 weeks ago
Emerson College Boston, United StatesJoin our community and experience Emerson College · The Manager, Payroll Operations serves as a strategic partner to the Director of Payroll and plays a crucial role in managing the payroll functions at the College. This position is responsible for overseeing payroll processing, ...
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Operations Manager, Neurosciences
2 weeks ago
Brigham and Women's Hospital Boston, United StatesGeneral Overview: · Under the general direction the Nursing Director and with oversight from the Administrator, Finance and Operations, Nursing and Patient Care Services, the Operations Manager is responsible for a variety of supervisory, administrative, and financial non-nursing ...
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Business Operations Manager
1 week ago
Atrium Staffing Boston, United StatesOur client is a global outsourced investment office acting for highly regarded endowments and foundations, senior investment professionals, and sophisticated ultra-high-net-worth families. They build long-term bespoke portfolios for their clients that invest across various tradit ...
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Revenue Operations Manager
2 days ago
Bynder Boston, United States Full timeBynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive. · With powerful and intuitive solutions that embrace the way people want to work, ...
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Assistant Operations Manager
6 days ago
Motivate Boston, United StatesIs this you? · * You are a natural leader with prior experience supervising hourly warehouse and field-based operations teams · * You are intrigued at impacting the urban environment through active and affordable first-and-last-mile transportation and logistics solutions · If yes ...
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Catering Operations Manager
1 week ago
ASAP Associates Boston, United StatesAbout the Company: · Situated in the Everett/Revere area is a renowned name in the catering industry, cherished for its exceptional culinary services and unwavering dedication to excellence. As a longstanding family-owned establishment, the company prides itself on its rich herit ...
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Laboratory Operations Manager
2 weeks ago
Harvard Medical School and BIDMC Boston, United StatesHow to apply: · Email: Brandon Westover ). · Include in the subject line: "Applying for Lab Manager Position" · Job Summary: Oversee and coordinate the administrative, operational, and personnel functions that support a medical research laboratory program. · Essential Responsibil ...
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Facilities and Operations Manager
1 week ago
Boston Ballet Boston, United States: · The heart of Boston Ballet is the human experience. Through our living and breathing art, we forge human connections—between artist and attendee, teacher and trainee, friend and newcomer, one's outer and inner self. We believe that the community of employees that makes dance ...
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Manager, Payroll Operations
3 weeks ago
Emerson College Boston, United StatesJoin our community and experience Emerson College · All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. · The Manager, Payroll Operations serves as a strategic partner to the Director of Payroll a ...
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Pharmacy Operations Manager
1 week ago
Partners Healthcare System Boston, United StatesPosition Summary · The Pharmacy Operations Manager oversees and maintains the effective everyday function of the pharmacy department in accordance with established policies and procedures and state and federal regulations. Specific areas of oversight include compounding practice, ...
Client Operations Manager - Boston, United States - Ketryx Corporation
3 weeks ago
Description
We are seeking a talented operations professional who is interested in a client facing position.Ketryx clients are exclusively companies that build safety-critical products and therefore have complex operations and extremely high standards for professionalism and quality.
This role is multidisciplinary and will require skills in project management, product & design, formal quality assurance, and what is traditionally called customer success.
Experience in all of these domains is not necessary to be hired, but experience in at least one is a requirement.
Selection for this role will emphasize operational excellence and commercial skills.About the Job
Customer engagement and project management
Manage a portfolio of Ketryx customers by serving as their primary contact.
Plan and manage customer priorities including configuration changes, professional services, onboarding, training, support.
Work with clients to help them understand how Ketryx products and services can help solve their problems.
Product and design
Gather client feedback, interview users, observe users working with the product.
Author Change Requests and requirements to specify new features.
Work with the development team in shaping features throughout the development lifecycle.
Formal quality assurance
Make QA authority decisions in our quality management process.
Draft and own formal documents including policies, plans, standard operating procedures.
Serve as the voice of the customer in all internal conversations.
About You
Bachelor's degree in a relevant field or equivalent work experience.
Previous experience in a quality or operations management role ideally in a large company that interfaces with software development teams.
Proven ability to manage multiple priorities simultaneously.
Problem-solving skills and the ability to think tactically about client priorities.
Familiarity with CRM software and other customer success tools is a plus.
Experience in safety critical industries or systems, a plus.
What We Offer
Competitive salary and generous stock options
Work in an exciting field with a positive impact on the world
Opportunity to learn and grow as part of a global team
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