Escape Room Game Master - Lansdale, United States - Escapopolis Escape Rooms

Description

Position Title:
Game Master

Location:
Escapopolis - Lansdale, PA

Employment Type:
Part-time/Full-time

Hourly Wage:
$15 - $20 per hour

Join the Team at Philly's Favorite Escape Room
Escapopolis is on the lookout for enthusiastic, quick-thinking, and customer-oriented individuals to join our award-winning team as Game Masters.

As the #1 escape room experience in the Philadelphia area, we pride ourselves on delivering immersive, challenging, and unforgettable adventures to our guests.

If you have a flair for performance, a passion for puzzles, and the drive to provide exceptional service, we want you on our team


Key Responsibilities:

• Greet guests upon arrival and provide a clear and engaging briefing on the escape room rules, storyline, and safety procedures.
• Monitor the game experience in real time, offer clues and assistance as needed, and ensure a seamless and exciting game flow.
• Set the stage for each game by resetting the room to its original configuration quickly and accurately, ensuring all elements are functioning correctly for the next group.
• Lead the postgame debrief, celebrate the team's successes, discuss moments of triumph, and take photos for our "wall of fame."
• Manage bookings, handle pointofsale transactions, and maintain a clean and welcoming environment for guests.
• Address any customer service issues with professionalism and a customerfirst mindset.
• Contribute to the development of new game concepts and the continuous improvement of the guest experience.
• Assist with special events, promotions, and group bookings as required.

Qualifications:

• Exceptional interpersonal and communication skills; comfortable speaking in front of groups.
• Ability to think on your feet and adapt to changing situations.
• A passion for games, puzzles, and storytelling.
• Prior experience in customer service, hospitality, or entertainment is a plus.
• Basic technical proficiency (operating AV equipment, minor repairs, etc.) is desirable.
• Must be able to work evenings, weekends, and holidays.
• A proactive team player who is also capable of working independently.
• Must be aged 18 years or older and authorized to work in the United States.

Why Work for Escapopolis?

• Competitive pay in a dynamic and fun work environment.
• Flexible scheduling that works for you.
• Be a part of a creative, friendly team that values innovation and customer satisfaction.
• Opportunities for personal growth and career advancement.
• Employee discounts on merchandise and free game play.

Escape the everyday ordinary with Escapopolis

Job Types:
Full-time, Part-time


Pay:
$ $20.00 per hour


Expected hours:
per week


Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• After school
• Evening shift
• Every weekend

Ability to Commute:

• Lansdale, PA required)

Work Location:
In person