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Brigham & Women's Hospital(BWH) Boston, United StatesThe Hospitality / Admitting Officer is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access process, including the Shapiro Cardiovascular Center and Sharf Adm ...
Chief Home Health Services Officer - Boston, United States - Uphams Corner Health Center
Description
Job DetailsJob Location
547 Columbia Rd - Dorchester, MA
Description
Primary Function:
Overall responsibility for the oversight and administration of the Home Health Care Services, which includes the effective planning, organization, administration and evaluation of the program's clinical practice, operations, quality and safe delivery of services.
Duties include ensuring that the program complies with all Centers for Medicare and Medicaid Services (CMS) guidelines, State regulations, and ensuring the financial viability/continued growth of the program, managing business relationships with all contracted providers, and managing the state and federal relationships surrounding the aspects of Home Health Care Services.
Duties & Responsibilities:
Plan, implement and direct clinical services to assure quality care and appropriate quantity of services.
Provide direct nursing care /service to the Program's patients.
Perform community consultation and education.
Oversight of preparation, maintenance, and submission of all required internal and external reporting requirements.
Keeps current on the changes in regulation and policy impacting program.
Ensures that management staff and appropriate key personnel are aware of changes that impact operations and policy.
Develop policies that meet applicable regulatory agency requirements and ensures adherence to policies and regulations.
In collaboration with Human Resources ensures the development and implementation of effective personnel practices including hiring, training, performance appraisal and team building.
Works with UCC Leadership to develop annual budgets and monitors resultsResponsible for gathering the necessary metrics required for the program.
Monitor the flow of information into the patients' records and assure staff compliance with the record keeping procedure.
Participate in evaluation of the Home Care Program.
Directs staff in performance of duties including admission, transfer, discharge and provision of patient care.
Assures that patient needs are continually assessed.
Assures the development, implementation and updates of the individualized plan of care.
Attend inter-departmental meetings as needed.
Participates in developing standards of care which ensure safe and therapeutically effective service to patients and families.
Serves as a role model for all colleagues by setting an example of high standards of conduct, cooperation and job performance.
Observes confidentiality and safeguards all patient related information.Develops a cooperative relationship and communicates effectively and professionally with Primary Care Providers.
Investigates and reports any problem relating to patient care or conditions which might harm the patient and/or employee well-being.
Immediately reports any accident, incident, lost articles or unusual occurrence to the CEO.
Attend pertinent continuing education programs other than routine in-services and shares information with staff.
Oversees the Program's Quality/Performance Improvement (QI) program.
Ensures that all necessary supplies and equipment are available.
Is normally available at all times during and after business hours; may designate a qualified temporary replacement if she will not be available.
Oversees staffing, referrals and visit assignments.Addresses and corrects all patient concerns.
Ensures staff development including orientation, in-service education and continuing education.
Other duties as assigned.
Qualifications
Minimum Basic Knowledge:
Must be a Registered Nurse or Nurse Practitioner licensed in the Commonwealth of Massachusetts.
Experience & Qualifications:
Must have a minimum of 5 years clinical experience .
Must have 3 years of direct supervisory experience.
Registered RN or ARNP
Nice to have:
Use of eletronic medical records systems: PCO, NETSMART
Independent Action:
As described above
Supervisory Responsibility:
As described above
Define Access Level to
PHI:
Level - Authorized to access full health information. UCC position
and job responsibilities involve the provision of patient care and working as a clinical team member.
Staff in this category level, although allowed full access, should only access the necessary information for each respective treatment encounter/circumstance.
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