Jobs
>
Naples

    Front Desk Host - Naples, United States - Innovation Hotel

    Innovation Hotel
    Innovation Hotel Naples, United States

    3 weeks ago

    Default job background
    Description
    Job Summary:

    Front Desk Host is a unique position in which the attendant will be responsible for Front Desk, Bell Services, and Concierge Services. The Host will serve as the first impression of the property and be responsible for providing a unique, professional, and most importantly hospitable warm arrival / departure experience.

    **Please note, Mainsail Lodging & Development is a drug-free workplace. Pre-employment screening, to include a background test and drug screen, is required for all candidates offered a position.

    Essential Functions
    • Ability to interact with guests by providing exceptional customer service and share hotel knowledge using personalization such as using the guest name.
    • Responsible to know all functions to showcase the hotel and the hotel's unique story to each guest.
    • Assign and escort guest to rooms according to their preferences paying attention to those nonverbal cues that make each experience memorable.
    • Process mobile arrivals and execute flawless serv guests ensuring guest confidentiality throughout their stay and in remote check in area.
    • Ability to engage and navigate high tech amenities and applications.
    • Collect and verify methods of payment, produce room keys for all
    • Serve as a concierge by providing local information for shopping, dining, and recreational destinations. Be prepared to assist guests in setting up reservations or tours in the area.
    • Assist with guest luggage and receive, store, and deliver both luggage and mail.
    • Respond to guest inquiries.
    • Follow scheduled shifts and follow break and lunch requirements.
    • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
    • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
    • Develop and maintain positive working relationships with others.
    • Report any suspicious activity or unusual items in room.
    • Report any irregular behavior from guests in public areas and or in room.
    • Ability to take initiative and handle assignments with limited supervision.
    • Follow all hotel policies and procedures as outlined in the team member handbook.
    • Maintain cleanliness and order of work area.
    Qualification Standards

    Education & Experience
    • High School diploma or higher
    • Previous hospitality experience preferred
    • Previous Opera PMS experience preferred
    • Excellent customer service skills
    • Excellent communication skills, both verbal and written
    Physical Demands
    • Ability to sit or stand for extended periods of time.
    • Ability to bend.
    • Ability to lift, pull 40 lbs.
    • Ability to communicate clearly.
    • Corrected vision to normal range.
    • Ability to work long hours as needed.
    Mental Demands
    • Make sound judgments quickly.
    • Work on multiple tasks, making appropriate progress towards deadlines.
    • Able to work independently, take direction, and provide direction to others.
    • Manage differing personalities within the office, the hotel, and the community.
    • Maintain the highest degree of confidentiality.
    • Ability to work effectively in stressful, high pressure situations.
    • Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
    Mainsail Lodging & Development is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Mainsail's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law. Mainsail Lodging & Development maintains a drug-free workplace.
  • Mainsail Lodging and Development

    Front Desk Host

    3 weeks ago

    Mainsail Lodging and Development Naples, United States

    We're looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let's see if we're a fit. We hope so. · Position: Front Desk Host · Location: Naples, FL · Reports to: Front Office Manager, Front Desk Supervisor · Status: Non-Exempt ...

  • Innovation Hotel

    Front Desk Host

    1 week ago

    Innovation Hotel Naples, United States

    Job Summary: · Front Desk Host is a unique position in which the attendant will be responsible for Front Desk, Bell Services, and Concierge Services. The Host will serve as the first impression of the property and be responsible for providing a unique, professional, and most imp ...

  • Innovation Hotel

    Front Desk Host--

    1 week ago

    Innovation Hotel Naples, United States

    Job Description · Job DescriptionJob Summary: · Front Desk Host is a unique position in which the attendant will be responsible for Front Desk, Bell Services, and Concierge Services. The Host will serve as the first impression of the property and be responsible for providing a un ...

  • Troon Golf, L.L.C.

    Host/ Hostess

    3 weeks ago

    Troon Golf, L.L.C. Naples, United States

    Host / Hostess, Part Time · We are looking for a "main" greater to help the TEAM at Esplanade. This organized, cheerful, and helpful individual will assist in keeping track of daily reservations, seating tables, organizing floor charts, preparing menu prints, assisting with some ...

  • Troon International

    Host/ Hostess

    3 weeks ago

    Troon International Naples, United States

    ** Host/ Hostess** · **Job Category****:** Food & Beverage **Requisition Number****:** HOSTH002417 Showing 1 location **Job Details** · **Description** · **Host / Hostess, Part Time** · We are looking for a "main" greater to help the TEAM at Esplanade. This organized, cheerfu ...

  • The Sports Facilities Companies

    Director of Operations

    3 weeks ago

    The Sports Facilities Companies Naples, United States

    DIRECTOR OF OPERATIONS · Sports Facilities Management, LLC - Paradise Coast Sports Complex · LOCATION: Bedford Park, IL · DEPARTMENT: OPERATIONS · REPORTS TO: GENERAL MANAGER · STATUS: FULL-TIME (EXEMPT) · About The Company The Sports Facilities Companies (SFC) are the Nati ...

  • CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita

    Patron Service Manager

    4 days ago

    CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita Bonita Springs, United States

    **Benefits**: · - 401(k) · - 401(k) matching · - Dental insurance · - Employee discounts · - Health insurance · - Opportunity for advancement · - Paid time off · - Vision insurance · **Overview**: · Arts Bonita is seeking a dynamic and customer-oriented individual to fill the rol ...

  • NCH Healthcare System

    Patient Concierge DT

    1 week ago

    NCH Healthcare System Naples, United States Full time

    DEPARTMENT: Service Excellence · LOCATION: 350 7th Street North, Naples, FL, 34102 · WORK TYPE: Full Time · WORK SCHEDULE: 8 Hour Day · ABOUT NCH · NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two ...

  • CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita

    Patron Service Manager

    3 weeks ago

    CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita Bonita Springs, United States

    Job Description · Job DescriptionBenefits:401(k) · 401(k) matching · Dental insurance · Employee discounts · Health insurance · Opportunity for advancement · Paid time off · Vision insurance · Overview: · Arts Bonita is seeking a dynamic and customer-oriented individual to fill t ...

  • KOLTER HOSPITALITY GROUP

    Front Desk Supervisor

    3 weeks ago

    KOLTER HOSPITALITY GROUP Estero, United States

    Job Details · Job Location · Hyatt Place Coconut Point - Estero, FL · Position Type · Full Time · Salary Range · $ $18.00 Hourly · Travel Percentage · None · Job Shift · Any · Job Category · Hospitality - Hotel · Description · Overview: A Kolter Hospitality Lead Galle ...

  • KOLTER HOSPITALITY GROUP

    Front Desk Supervisor

    6 days ago

    KOLTER HOSPITALITY GROUP Estero, United States

    Job Details · Job Location · Hyatt Place Coconut Point - Estero, FL · Position Type · Full Time · Salary Range · $ $18.00 Hourly · Travel Percentage · None · Job Shift · Any · Job Category · Hospitality - Hotel · Description · Overview: · A Kolter Hospitality Lead Galler ...

  • CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita

    Patron Service Manager

    3 weeks ago

    CENTER FOR THE ARTS BONITA SPRINGS DBA Arts Bonita Bonita Springs, United States

    Job Description · Job DescriptionOverview: · Arts Bonita is seeking a dynamic and customer-oriented individual to fill the role of Patron Services Manager. This position plays a crucial role in ensuring the smooth operation of our patron services department across two campuses: t ...

  • Goldfish Swim School - Bonita Springs

    Sales & Service Manager

    1 week ago

    Goldfish Swim School - Bonita Springs Bonita Springs, United States

    Job Description · Job DescriptionAre you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School Were a rapidly growing, award winning franchise that is not your ty ...

  • Hampton Inn Fort Myers

    House Attendant

    3 weeks ago

    Hampton Inn Fort Myers Fort Myers Beach, United States

    Job Summary: · Informacin disponible en espaol a continuacin. · The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas ...

  • Aimbridge Hospitality

    House Attendant

    3 weeks ago

    Aimbridge Hospitality Fort Myers Beach, United States

    Job Summary · Informacin disponible en espaol a continuacin. · The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas ...

  • Aimbridge Hospitality

    House Attendant

    2 weeks ago

    Aimbridge Hospitality Fort Myers Beach, United States

    Job Summary · Informacin disponible en espaol a continuacin. · The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas ...

  • Aimbridge Hospitality

    House Attendant

    3 weeks ago

    Aimbridge Hospitality Fort Myers Beach, United States

    Job Summary · Informacin disponible en espaol a continuacin. · The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas ...

  • Aimbridge Hospitality

    House Attendant

    1 week ago

    Aimbridge Hospitality Fort Myers Beach, United States

    Job Summary · Informacin disponible en espaol a continuacin. · The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas ...

  • Hampton Inn Fort Myers

    Housekeeper Part-Time

    2 weeks ago

    Hampton Inn Fort Myers Fort Myers Beach, United States Part time

    Job Summary: · Informacin disponible en espaol a continuacin. · A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room ...

  • Aimbridge Hospitality

    Housekeeper Part-Time

    2 weeks ago

    Aimbridge Hospitality Fort Myers Beach, United States Part time

    Job Summary · Informacin disponible en espaol a continuacin. · A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room ...