Maitre D - New York, United States - abc kitchen

abc kitchen

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

abc Restaurants is Actively seeking an experienced Maitre'D

OVERVIEW

At abc Restaurants (abc Kitchen, abc Cocina, abcV), we are passionately committed to offering the freshest, safest ingredients, presenting a seasonal menu, that is locally focused and globally artistic, and cultivating a healthy relationship on our tables and for the planet.

Our atmospheric elements feature environmentally conscious stories, honoring the preservation of the arts and global sustainability.

Jean-Georges has made culinary history and developed a reputation as remarkable as his food, by tapping his deep understanding of the restaurant world and pairing it with his forward-thinking vision.

***The Maitre D' is responsible for coordinating and managing all reservations, walk-ins, dining room and PDR seatings, guest assistance, and the flow of guests in and out of the restaurant as well as providing the host team with directives throughout the shift.

ESSENTIAL JOB RESPONSIBILITIES

Receive and record dining reservations or respond to general inquiries via telephone or online reservation system
Strategically plots reservations, and appropriately accommodates walkins to ensure a smooth shift
Properly setup front desk area, performs sidework and other opening/closing procedures as directed by management
Welcome guests by greeting them per the company standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction
Promote and maintain the highest level of customer service to all guests while staying alert to their needs
Confer with dining room staff to ensure guests are receiving prompt and courteous service
Provide guests with information about the restaurant and environs including giving direction
Maintain dining ambiance with an enthusiastic and graceful attitude
Actively participate during lineup
Professional demeanor, polished appearance with the ability to exceed guest's expectations
Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during and after service
Adhere to sanitation, safety, and alcohol beverage control policies
Complete all assigned side work relevant to guest interactive service
Follow all company policies, procedures, and guidelines
Consistently report to scheduled shifts on time and ready to work in proper uniform
Operate ethically to protect the assets and image of the company
Performs other duties and responsibilities as per business need

KNOWLEDGE, EXPERIENCE AND SKILLS

Minimum of two (2) years of related experience; fine dining and highvolume restaurant experience required
A passion for food, wine, and service
A strong sense of urgency
Strong organization skills
Ability to deliver unsurpassed hospitality and guest experience
Strong interpersonal and communication skills
Mastery of tableside etiquette
A desire for growth
Have longterm goals in the service industry
A rigorous attention to detail
Ability to take direction and execute
High standards for cleanliness of workspace and service areas
Ability to work a flexible schedule including days, nights, weekends, and holidays
Professional demeanor, polished appearance with the ability to exceed guest's expectations

PHYSICAL REQUIREMENTS

Ability to perform essential job functions safely and successfully consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Must be able to lift and carry up to 50 lbs
Ability to stand for prolonged periods of time and climb steps regularly.
Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

COMPENSATION
The base pay range for this position is $17.00 per hour plus tips.

The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.

Lucy Restaurant LLC is an Equal Opportunity Employer.
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