Restaurant Manager @ EWR Newark Int Airport - Villa Restaurant Group

Description

Job Details

Job Location
4034 Town Bar VVO - Newark, NJ

Description

Villa Restaurant Group - Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Far East, Asian Chao, Tony + Benny's, Melt Shop etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, NOM Mexican Table + Tequila Bar, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub and Town Bar & Kitchen) is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.

We are seeking a dynamic and experienced Quick Service Co-Manager to support the Multi-Unit General Manager in overseeing the day-to-day operations of our fast-paced quick service restaurant.

As a Co-Manager, you will play a crucial role in providing leadership, driving operational excellence, and ensuring exceptional customer service. The ideal candidate should have a passion for the food industry, strong leadership skills, and the ability to thrive in a fast-paced environment.

What You'll Do:

Operational Support:

• Collaborate with the Multi-Unit General Manager to ensure efficient restaurant operations, including food preparation, service, cleanliness, and maintenance.
• Assist in managing inventory levels and coordinating with suppliers to maintain stock of essential items.
• Oversee shift scheduling and labor management to ensure adequate staffing during peak hours.

Customer Service Excellence:

• Uphold a customer-centric approach, ensuring all customers receive prompt and friendly service.
• Assist in handling customer inquiries, feedback, and complaints in a professional and satisfactory manner.
• Implement strategies to enhance the overall customer experience and build strong customer loyalty.

Team Leadership and Development:

• Work with the Multi-Unit General Manager to lead and motivate the team, promoting a positive work environment and teamwork.
• Assist in recruiting, training, and onboarding new employees to ensure they are well-equipped to perform their duties effectively.
• Conduct regular performance evaluations and provide constructive feedback to support team members' growth and development.

Quality Control and Safety:

• Maintain high standards of food quality, presentation, and safety in accordance with company guidelines and health regulations.
• Collaborate with the kitchen staff to ensure consistent preparation and adherence to recipes and procedures.
• Enforce health and safety protocols to create a secure and compliant working environment

Financial Management:

• Support the Multi-Unit General Manager in achieving revenue and profit targets for the restaurant.
• Monitor expenses, cost of goods sold (COGS), and labor costs, identifying areas for improvement and implementing cost-saving measures.
• Analyze financial reports and key performance indicators to make data-driven decisions.

What You'll Need:

• Proven experience in a leadership role in the quick service restaurant industry.
• Strong leadership and communication skills with the ability to inspire and motivate teams.
• Excellent customer service orientation with a focus on delivering exceptional experiences.
• Knowledge of restaurant operations, food safety, and quality control standards.
• Proficiency in financial management and the ability to analyze financial reports.
• Flexible schedule, including the ability to work evenings, weekends, and holidays as needed.
• Knowledge of HotSchedules/4th, Paycom and Micros is a plus
• A background check and valid driver's license is required for this position.

Why Work for Us?

• Competitive salary
• Medical benefits
• Meal discounts
• Excellent training
• Career growth
• Fantastic culture and work environment
• 401k matching
• Flexible schedules

Join our team as a Full Service Co-Manager and contribute to the success of our vibrant quick service restaurant. If you are passionate about the food industry, possess strong leadership abilities, and thrive in a fast-paced environment, we encourage you to apply and be part of our growth journey.

Villa Restaurant Group is an equal opportunity employer