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    Business Analyst - Virginia Beach, United States - Chartway Credit Union

    Chartway Credit Union
    Chartway Credit Union Virginia Beach, United States

    1 week ago

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    Description

    Job Title:
    Business Analyst - Deposits & Branch Services


    Job Type:
    Full-time


    Location:
    Virginia Beach, Virginia

    All of us at Chartway stand united in our strong culture of listening and learning.

    We treat people with respect, integrity, and kindness, and are committed to continuously developing a diverse and inclusive workplace where team members are empowered to be their authentic selves.

    All backgrounds, viewpoints, and life experiences are welcome, knowing this commitment strengthens our credit union family and communities.


    The Business Analyst, reporting to the Director of Business Analytics while supporting the Deposit Team and Branch Services, will apply analytical skills to business challenges across Chartway.

    This position will work in a collaborative environment on a horizontal team supporting several business units who will value the insights and recommendations you will bring.

    This position will problem-solve through data while thoughtfully incorporating product dynamics, marketing influences, and wide range of member impact into recommended solutions.

    Using rigorous analytical techniques, be able to extract and interpret complex data elements and in a refined manner communicate to inform and influence leaders across Chartway.

    Responsible And Accountable For

    Develops necessary reporting using PowerBI and SQL coding tools and provides monthly metrics to show opportunities and trends
    Assist management in establishing or enhancing the measurement of key performance indicators via new dashboards/scorecards
    Support business line managers in ongoing initiatives from a data and analytic perspective
    Support the development and maintain action-based reporting through analysis of data that delivers decision ready results
    Support the monitoring of business review rules that drive automated underwriting to improve the automated decisioning percentage (with support from Director of Business Analytics)
    Work closely with Data Analytics and Application Technology teams along with other organizational data experts to ensure validity and accuracy of data sources
    Works closely with various teams on projects to obtain necessary data, and track performance. Clearly articulate findings/observations and make recommendations as appropriate
    Maintain and improve reporting for the Deposits team, including providing guidance in forecasting and budgeting
    Provide analytical insights and recommendations to the deposit team for deposit rates
    Develop and update automated monitoring to improve insights and decisions for products and services
    Work in a collaborative environment supporting all retail markets and contributing to analytic pursuits across the organization
    Apply analytical skills to create dashboards for branch managers and teach branch team mangers to utilize these dashboards
    Gather sales and production data and report findings and suggestive enhancements to improve sales

    Knowledge, Skills And Abilities


    Proficient with Microsoft Office; proficiency in Excel to include basic functions, using lookups, creating tables, creating charts, pivot tables, etc.

    Ability to troubleshoot, problem solve and think critically strongly preferred
    Ability to be self-directed and demonstrate strong initiative
    With management direction, assist with projects related to operational processes and systems
    Must be detail oriented and possess good analytical and organizational skills
    Self-starter who can be hands-on and analyze, interpret, and derive insights into business reports, analytic models, and data sources
    Ability to learn business processes at a near-native level to understand the role that analytics plays in supporting the business
    Ability to multi-task and be detail orientated in a fast-paced environment

    Education And Experience

    Education:
    Bachelor's degree preferred or equivalent work experience in Business Analytics
    Experience with querying data using SQL; able to independently write queries, join tables, extract data
    Experience with data visualization tools. Power BI (Tableau) experience preferred, but similar systems with transferrable skillsets are acceptable
    Exposure to building analytical models and forecasting

    Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration.

    Chartway Federal Credit Union is an EOE/M/F/ Disability/Vet Employer.
    #J-18808-Ljbffr
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