Business Intelligence Analyst - Austin, United States - IGT

IGT

Verified Company

Austin, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Location:
Austin, TX, US, 78727 West Greenwich, RI, US, Requisition ID: 14809
Responsibilities:

Work with Operations and Technology staff to respond to daily requests with accurate, meaningful and timely information
Responsible for scheduling problem ticket metric reviews with key stakeholders, identifying trends and making recommendations for improvement
Responsible for escalating issues that require the immediate attention of key stakeholders
Works with the Change Control team by monitoring the production change process for accuracy and follow through
Provides oncall support for Data Center Manager assisting with production projects or emergencies
Drives internal improvement projects, procedures.
Manage resources and materials committed to the project with mínimal supervision.
Define activities, sequences of events, dependencies and duration of tasks required to complete assigned tasks.
Provide clear, concise written status reports on ongoing assigned projects and tasks, including identifying any internal or external factors jeopardizing the work, escalates issues and recommend solutions to the Data Center manager.

Qualifications:

Bachelor's Degree with additional Education/Training in Computer Operations or Technology, or equivalent
Experience with ITIL best practices including Change, Incident and Problem management
4+ years of industry experience in a related field, preferably Operations or Technology
24 years of project coordination experience

Keys to Success:

Building collaborative relationships
Decision making
Drive results
Foster innovation
Personal energy
Selfleadership

LI-JM- IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged.

IGT is an equal opportunity employer.

We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws.

We thank all applicants for applying; however, only those selected to interview will be contacted._

At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $67,200 $164,500. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable._