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- Phone/Reception welcome calls and visitors
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- Strong computer and communication skills
- Ability to learn and retain information from online classes, in-person classes, on the job training, and self-directed research
- Attention to detail
- Strong time management skills, ability to prioritize, and be efficient
- Excellent phone and written communication skills
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Insurance Customer Service Trainee - Lexington, United States - Tonry Insurance Group Inc
Description
Personal Lines Insurance CSR Trainee
Are you a people person who also recognizes the importance of details in communication and documents? Would you enjoy contributing to the success of a business or being part of an individuals accomplishments like buying a car or a house or building a family? Are you excited when you receive a call, text, or email even if you are busy? Do you look at every encounter as a learning opportunity? Are you very comfortable with learning new software and using technology? If yes, we have an opportunity for you
We have an immediate opening for a Personal Lines CSR Trainee (PLT), an entry-level position in our Lexington, MA office.
About the Job: Tonrys Personal Lines CSR Trainee (PLT) works directly with our Personal Lines Manager learning how to service and grow personal lines insurance accounts. The PLT has frequent interactions with our clients and business partners. Whether the interaction is in person, over the phone or via email, it is important that a positive rapport is established. For this reason, the PLT position needs to be filled by a well-spoken and friendly person with excellent organizational skills and true reliability. Strong software and processing skills are absolutely required. The PLT must be able to complete tasks and establish priorities in a fast-paced setting. Attention to detail is extremely important as you prepare Insurance Binders, Registry Paperwork, and Applications.
Growth Opportunities: This position is designed for growth within Tonry Insurance Group. The PLT is the first step to becoming a Personal Lines Account Manager. We pay for job-related classes and licensing and provide training paths to further your career.
BenefitsHourly Base Salary + Bonus Opportunities
Bonus Opportunities
Licensing Assistance. Will pay 100%
Mon-Fri Schedule
Holidays Off
401k Plan
Paid Holidays
Career Growth Opportunities
Professional Development
Advancement Opportunities
Hands on Training
Continuing Education Opportunities
Ongoing Training Seminars
Performance Bonuses
Professional Work Environment
Healthcare Spending Account
Tuition Reimbursement
Employee Discounts
Paid Parking
Equipment Provided
Office Snacks and Coffee
Pet-Friendly Office
Paid Sick Leave
Family Leave
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Supplemental Insurance
Walking distance to train
Responsibilities
Specific tasks include but are not limited to:
Future responsibilities:
Requirement
Qualifications & Experience:
