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User Experience Student Associate - Oxford, United States - InsideHigherEd
Description
Job no: 502852
Department: Business & Infrastructure Services
Location: Oxford, OH
Work type: Student
Categories: Other
$11.45 hr
Hours per Week:Up to 22 hours per week during school sessions. Up to 40 hours per week during summer and breaks.
Duration of Appointment:12 Months
Job Summary:Work directly with development teams, service level managers, architects or process analysts to formulate and execute user experience assessments and help build the capability to review all major IT services on an annual basis
Essential Duties:
• Assist in the preparation of materials used in service reviews of IT Services
• Lead the complete lifecycle of user experience analysis from scoping to final reports and recommendations.
• Document user behavior using a variety of methods, including interviews, focus groups, eye-tracking equipment
• Evaluate, explore, and develop experience-focused design needs and outcomes using tools such as story boards, personas, design thinking, experience maps
• Create reports of findings and recommendations
• Work closely with a product and process teams to identify and answer important questions.
• Strong interpersonal and written communication skills
• Strong analysis and problem solving skills
• Authorized to use Center for Research in Usability Human Subjects Lab (CRUX) equipment
A criminal background check is required. All campuses are smoke- and tobacco-free campuses.
For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact or
Advertised: 08 Feb 2024 Eastern Standard Time
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