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Myrtle Beach

    Food and Beverage Manager - Myrtle Beach, United States - Westgate Resorts

    Westgate Resorts
    Westgate Resorts Myrtle Beach, United States

    3 weeks ago

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    Description
    Company Description

    About Westgate Myrtle Beach Oceanfront Resort
    A beautiful oceanfront resort that lies across the street from Family Kingdom Amusement Park, Westgate Myrtle Beach offers you an incredible opportunity to enjoy the sunshine, cool breezes and spectacular oceanfront views along the beautiful Grand Strand. Enjoy the satisfaction of assisting guests from all over the world who arrive to enjoy our spacious villas and numerous onsite amenities.

    About Myrtle Beach Dining

    At Westgate Myrtle Beach Ocean Front, our commitment to culinary excellence ensures an unforgettable dining experience for all guests. From the vibrant flavors of Drafts Sports Bar & Grill, where brew pubs meet gourmet burger bars, to the beachside charm of our Beachside Bistro & Marketplace, offering indulgent ice cream treats and StarbucksTM beverages, we cater to every palate. For a laid-back beach bar scene, Coconut Willy's Pool Bar invites guests to sip on their favorite drinks while enjoying breathtaking ocean views. And for those craving a taste of the Big Apple, Cordovano Joe's serves up piping hot, authentic New York-style pizza. Whether you're seeking a relaxed meal with family or a lively gathering with friends, our diverse dining options promise to elevate your experience at our resort.

    Job Description

    As the Food and Beverage Manager, you'll be the driving force behind the daily operations of our lively dining venues. You'll oversee team members, ensure top-notch quality control, and maximize revenue across establishments like Drafts Sports Bar & Grill, Beachside Bistro & Marketplace, Coconut Willy's Pool Bar, and Cordovano Joe's Authentic New York Style Pizza. Working closely with our food and beverage team, you'll uphold our commitment to exceptional service standards. Additionally, you'll handle guest inquiries and feedback, fostering a supportive and collaborative atmosphere among our team members. Prepare to lead an exciting culinary journey as the driving force behind the daily operations of our dining venues

    Duties
    • Maintain up-to-date standard operating procedural manuals covering service standards, cash handling, menu item preparation, safety and security, purchasing, ordering, receiving, stocking, requisitioning, and internal audit policies.
    • Train supervisory staff to ensure adherence to standards and maintain consistency in operations.
    • Develop and implement staff training programs and sales incentive initiatives to drive sales growth, achieve budgeted check averages, and increase profits.
    • Conduct formal performance evaluations for all restaurant staff to assess performance and identify areas for improvement.
    • Provide excellent service to owners and guests, ensuring a positive dining experience.
    • Prepare and adjust work schedules for the entire staff to ensure adequate coverage and meet customer service standards within budgetary guidelines.
    • Organize regular training classes and meetings for all staff members to enhance skills and knowledge.
    • Enforce disciplinary actions for individual staff members in accordance with company guidelines.
    • Lead the selection, interviewing, orientation, and training of new hires in accordance with company policies.
    • Develop and implement ongoing staff training programs to ensure compliance with State Health Regulations.
    • Prepare weekly revenue forecasts and staff work schedules within established staffing guidelines.
    • Operate outlets within budgeted guidelines, ensuring efficient use of resources.
    • Maintain par stock levels for each outlet per department procedure to ensure adequate inventory.
    • Administer liquor/beverage requisitions per department procedure, maintaining inventory control.
    • Ensure adherence to beverage controls per company and department policies.
    Supervisory Responsibilities
    • Directly supervise team members at the location, ensuring smooth operations.
    • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
    • Train, coach, and mentor team members to maintain high performance standards.
    • Plan, assign, and direct work to ensure efficient workflow.
    • Assist in appraising performance and rewarding team members for their contributions.
    • Address complaints and resolve problems in a timely and effective manner to maintain a positive work environment.
    Qualifications
    • High school diploma or general education degree GED.
    • The Team Member must regularly lift and/or move up to 50 pounds.
    • 1 year related experience and/or training; or equivalent combination of education and experience.
    Additional Information

    Why Westgate?
    • Comprehensive health benefits - medical, dental and vision
    • Paid Time Off (PTO) - vacation, sick, and personal
    • Paid Holidays
    • 401K with generous company match
    • Get access to your pay as you need it with our Daily Pay benefit
    • Family benefits including pregnancy, and parental leave and adoption assistance
    • Wellness Programs
    • Flexible Spending Accounts
    • Tuition Assistance
    • Military Leave
    • Employee Assistance Program (EAP)
    • Life, Disability, Accident, Critical Illness & Hospital Insurance
    • Pet Insurance
    • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
    • Advancement & development opportunities
    • Community Involvement Programs
    Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.
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