- Competitive and robust Compensation Package
- Matching 401k & Profit Sharing Options
- Bonus Plan
- Insurance benefits after 30 days of full-time employment
- Emphasis on healthy culture and work/life balance
- Multitude of associate discounts for Hyatt and Marcus Hotels & Resorts properties
- Free Marcus Theaters movie tickets
- Free & Discounted Meals/Starbucks
- Free Parking
- Sets up and tear down Barista station.
- Greet guests in a friendly and courteous manner.
- Take guest's order, produces and serve in a timely manner.
- Process payment, accounting for all products.
- Acts as a cashier for breakfast area.
- Answer telephone, takes reservations and room service orders.
- Meet and greet guests as they arrive, gather information such as name, check guest's reservations or log them in as set up. Ensure even distribution of tables for each server.
- Politely take guests to table, hand them menus and inform them who their server will be, inform them of specials and leave with a courteous greeting.
- Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant.
- Assist wait staff and bus staff as needed.
- Assist with all to-go orders.
- Participate in setting up of dining room and buffets.
- Act as a cashier for Dining Room.
- Process cash/checks payments.
- Answer phones and maintain voicemail.
- Thank all guests graciously and invite them to return.
- Maintain restroom facilities at beginning and throughout shift.
- Sweep outdoor steps and vacuum carpets.
- Brush away cobwebs and insects at front door.
- Performs any general cleaning tasks using hotel-cleaning products as assigned to abide by health standards.
- Maintain a clean environment and ensure area is always organized.
- Clean all menus before, during and after shift.
- Maintain cleanliness, sanitation and personal hygiene.
- Perform other duties as assigned.
- Knowledge of coffee and specialty coffee drinks.
- Ability to read, write and speak the English language sufficient to understanding menus.
- Ability to remember, recite, and promote a variety of menu items.
- Ability to move through a crowded room to seat guests.
- Relay important reservation requests to servers.
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
- No prior experience required. Prior hospitality experience preferred.
- Ability to multi-task and self-motivate during slow periods.
- Ability to work POS system.
- Computerized Reservation System handling.
- Ability to multi-task and self-motivate during slow periods.
- Flexible schedule preferred.
- No prior experience required. Prior hospitality experience preferred.
- Good speaking voice and ability to maintain composure during stressful situations.
- Ability to interact with adults and children in a professional manner.
- Cash handling experience preferred.
- Ability to direct guests to events throughout the hotel.
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Barista - Watermill Kitchen + Bar - Coralville, United States - Marcus Corporation
Description
Barista
Join our team of passionate hospitality professionals at the new Watermill Kitchen & Bar, nestled in the heart of the vibrant Iowa River Landing district.
A culinary haven awaits its next leader - to help introduce a harmonious fusion of elevated Midwestern cuisine and fresh, local ingredients.
As a captivating addition to the renowned Hyatt Regency Coralville, Watermill Kitchen + Bar beckons with its inventive culinary offerings, meticulously curated beverage selection, and an ambiance that redefines modern dining.
Purpose of the Position:
Service of coffee, food and specialty coffee drinks. Including taking of order and delivering to guests.
Assist the Breakfast/Lunch Host(ess) in greeting and escorting guests to tables in the restaurant maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.
Perks of the Property:
We offer the following a wide array of benefits, including, but not limited to:
As our Barista, you would:
Marcus Hotels & Resorts is an Equal Opportunity Employer.
Additional Information