IT Service Desk Employee - Sturgeon, United States - Spectrum Innovations

Spectrum Innovations
Spectrum Innovations
Verified Company
Sturgeon, United States

3 weeks ago

Meredith Sinclair

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Meredith Sinclair

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Description

Ready to grow with us?
Join us as an IT Service Desk employee (m/w/d) at Sturgeon

Your tasks

  • Supporting our customers' specific tools and systems
  • Ensuring the functionality and operational safety of the IT infrastructure
  • Analysis of technical problems with hardware and software and independent development and implementation of solution proposals
  • Communication with technical units to ensure high-quality provision
  • Documentation of current status in the ticket system

Your qualifications

  • You have successfully completed training as an IT specialist or have equivalent knowledge
  • You have experience in the administration of Microsoft server infrastructures
  • Taking phone calls for troubleshooting and documenting them comes easily to you
  • You have a basic understanding of IT infrastructures and operating systems
  • Excellent German language skills, both written and spoken
  • You are an open, communicative person with a passion for contributing your own ideas
  • Teamwork, organizational skills, and willingness to learn are among your strengths
  • Customer orientation and commitment, a high level of administrative accuracy, and a solution-oriented, structured way of working round off your profile

What to expect from us

  • You'll never be
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