- Evaluate opportunities of IT Infrastructure capacity optimization on hardware & software allocation and usage.
- Analyze and address the resolution of IT incidents and service requests in a timely manner, ensuring minimal disruption to business operations.
- Collaborate with cross-functional teams to identify and implement solutions to improve IT processes and systems.
- Monitor and maintain the performance, SLA's, and security of IT systems, including servers, networks, and applications.
- Document IT procedures, configurations, and troubleshooting steps to ensure knowledge sharing and continuity.
- Conduct research on emerging technologies and recommend innovative solutions to enhance our service availability in IT infrastructure environment.
- Stay updated on industry trends and best practices to continuously improve IT operations and support services.
- Work in collaboration with monitoring team and address the findings with IT Infrastructure and/or IT Application teams.
- Perform all other duties as assigned.
- Strong knowledge of IT systems, including hardware, software, networks, and security.
- Proficient in troubleshooting IT issues and performing root cause analysis.
- Possess a proactive approach to solve issues.
- Solid experience with ITIL framework and service management best practices is a plus.
- Excellent communication and interpersonal skills, with the ability to effectively interact with end-users and stakeholders.
- Experience in IT Infrastructure & Application monitoring tools (e.g. SolarWinds, Dynatrace, AppDynamics, etc.)
- Detail-oriented with strong organizational and multitasking abilities.
- Ability to work independently and collaboratively in a fast-paced environment.
- Minimum 8 years of experience as an IT Technical Analyst or similar role.
- Prior experience supporting enterprise IT Infrastructure environment.
- Proven experience analyzing IT Enterprise service performance and delivering solutions that improve continuity and availability.
- Bachelor's degree in computer science, Information Technology, or a related field.
- Certifications such as CompTIA A , Network , or Microsoft Certified IT Professional (MCITP) are desirable (but not required).
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Manager, IT Technical Analyst
4 days ago
Hyundai company Newport Beach, United StatesThe Manager, IT Technical Analyst is responsible for providing technical support, analyzing, and resolving IT issues, and implementing solutions to enhance the company's IT infrastructure utilization and improve service availability. Duties and Respo IT, Technical Analyst, Manage ...
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Manager, IT Technical Analyst
3 weeks ago
Hyundai Capital Bank Europe Newport Beach, United StatesWho We Are: · Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through ...
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Manager, Infrastructure Technical Analyst
3 weeks ago
Hyundai Capital Services Newport Beach, United States· Who We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, throug ...
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Manager, Technical Analyst
2 weeks ago
Hyundai Capital America Irvine, United StatesWho We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through th ...
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Manager, Infrastructure Technical Analyst
3 weeks ago
Hyundai Capital America Irvine, United StatesWho We Are: Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing. And, through th ...
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report programmer and technical database analyst
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University of California Irvine, United States Full timeRequired Qualifications · Job Opening ID: 69525 Reports To: Director, Decision Support Services Working Title: REPORT PROGRAMMER AND TECHNICAL DATABASE ANALYST Department: SOM-Decision Support Services Bargaining Unit: 99 FLSA: Exempt Payroll Job Code: Job Location: UCI Campus- ...
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Systems Technical Analyst
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Mountain Health Network, Inc. Huntington, United States Full timeJob Description · Professional who provides technical support and assistance to customers, on the phone or in person related to computer systems, hardware, and software. Their primary intention is to ensure a client's satisfaction and ability to properly operate computers, print ...
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Capital Markets Technical Analyst
1 week ago
New American Funding Tustin, United States Full timeOverview · Job Title: Capital Markets Technical Analyst · Pay: 65K-75K DOE · Location: Tustin, CA (remote/hybrid – 2 days a week if located within 30 miles of corporate) · Job Type: Full-Time · Job Summary: · As a Capital Markets Technical Analyst at New American Funding, you ...
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Penn Foster Inc Torrance, United StatesWhat Makes a Honda, is Who makes a HondaHonda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.At our core is innovation. Honda is constantly ...
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cesna Irvine, United StatesJob Description · Job Description[Position] · Technical Analyst - Mechanical, bilingual Korean · [About Our Client] · One of the fastest growing companies in the home comfort sector in North America and is now the leader in condensing technology, providing condensing tankless wat ...
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Manager, Infrastructure Technical Analyst - Newport Beach, United States - Hyundai Capital Services
Description
Who We Are:
Through our service brands Hyundai Motor Finance, Genesis Finance*, and Kia Motors Finance, we provide financial products tailored to meet the needs of Hyundai, Genesis, and Kia dealerships nationwide, including dealer inventory and facility financing.
Employee Value Prop and Culture:
Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative.
From our various engagement programs to the unique design of our offices, we strive to foster a connected, fun, positive and rewarding company culture where employees feel appreciated for their contributions, proud of their company, and thrive to be passionately invested in HCA's success.
Global One Company:
Many countries. One identity. Hyundai Capital has offices across the world, including China, Canada, the United Kingdom, Germany, Russia, Brazil and Korea.
Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values:
light, collaboration, elements of nature and symmetry.
General Summary:
The Manager, IT Technical Analyst is responsible for providing technical support, analyzing, and resolving IT issues, and implementing solutions to enhance the company's IT infrastructure utilization and improve service availability.
Duties and Responsibilities:
Knowledge and Skills:
Physical Requirements and Working Condition:
Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
The latest version of our Privacy Policy can be found here .
This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information.
We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA").
If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at .
Manager, Infrastructure Technical Analyst professionals in Newport Beach
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Nathaniel Sih
Engineering / Design