Manager of Training Operations - New York, United States - Cayuga Centers

Cayuga Centers

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Cayuga Centers is hiring immediately for a Manager of Training Operations in NYC**
Join our team to make a difference in the lives of children, youth and families in our community

Salary:
$65,000/annually

Location:
New York, NY

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs.

Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families.

We have 22 locations across 8 states and serve over 10,000 individuals and families annually. Join us

At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice.

We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding.

We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

About the Department and Position:

The Cayuga Centers Training Department's mission is to provide our staff and foster parents with the knowledge and skills needed to best serve the youth, individuals and families in our programs and our agency as a whole.

We strive to respond to the needs of programs, oversight agencies and stakeholders with valuable and effective training materials, resources and assessments.

The Manager of Training Operations will oversee the daily functioning of the Training Department.

They are responsible for overseeing communication, coordination and overall organization of the Training Team needs to support successful training events and curriculum.

How you get to use your Skills

Provide overall support to the daily operations of the Training Department
Assesses, conceptualizes, develops and maintains communication, coordination and scheduling systems
Partner with training leadership consistently to support team efforts
Ensure that procedures and systems are in place to support training teams' daily operations.
Assist training leadership with coordination and communication of compliance/training standards.
Ensure the overall tracking system for training events and requests is functioning
Oversee communications regarding; upcoming training offerings, scheduled training, etc.
Responsible for the review of training requests submitted by staff, departments and program leadership
Coordinate with the Training Team to ensure training events are prepared successfully
Oversee communications with program and agency leadership regarding training needs; including updated curriculum, training SharePoint page and other training initiatives throughout the agency.
Provide support to all staff, foster parents, and departments as it relates to operational needs.
Provide excellent customer service to all staff, foster parents and departments
Ensure the organization, maintenance and scheduling of trainingrelated items is in place.
Perform other duties as requested by the immediate supervisor.
Comply with rules and regulations governing access to Protected Health Information (PHI) under HIPAA.

Schedule:

Non-Exempt
Regular hours entail Monday
Friday, 9:00 am5:00 pm
Must be flexible to meet program needs.

Experience and Skills:

Bachelor's Degree preferred, Associate's required with human services experience
Experience with training systems and certifications, for notforprofit agencies preferred.
Demonstrated track record in developing and maintaining systems required.
Excellent communication and organizational skills
Ability to work effectively in a team context.
Demonstrated experience in providing strong customer service.
Ability to handle confidential material in a responsible manner.
Ability to travel to all agency locations as required.
Valid NYS Driver's License preferred.
Bilingual-English / Spanish preferred.

PHYSICAL REQUIREMENTS:

Ability to sit at a computer for long periods of time, depending on department needs
Completing paperwork Such as copying, scanning and faxing documents
Must be able to lift up to 25 pounds

Job Benefits:

120 hours of vacation time; 12 Sick Days per year
10 Holidays, 3 Personal Days, Medical Appointment Time
Medical, dental, and vision insurance
Pet and Legal insurance
Employee Assistance Program
FSA, Transit, and Parking savings accounts
Supplemental life insurance, critical illness, enhanced shortterm disability benefits
401(k) match up to 6%
Corporate Discounts Program
Sick Leave Pool
Identity Protection

Why Cayuga Centers?