Sales Manager - Barnstable, United States - Shepley Wood Products
Description
Overview:
The Sales Manager is responsible for leading Shepley's sales team by providing guidance, training and mentorship, creating sales plans, setting sales goals, and maintaining accountability.
The Sales Manager demonstrates a superior level of leadership and collaborates with the Senior Leadership team to help achieve organizational goals.
Position Responsibilities:
Responsibilities include the following, but are not limited to:
Sales Goals & Strategy (40%)
- Provide vision and strategy around sales and business development.
- Create sales plans and budgets in collaboration with senior leadership.
- Be able to forecast both current business and projected business in the pipeline.
- Track and analyze data needed to establish goals and forecast effectively.
- Anticipate sales trends and respond accordingly.
- Provide regular updates regarding sales progress, building permit analysis as to won/lost, business improvement plans for existing customer base, and prospect lists.
- Identify sales goals for the department and individual sales teams.
- Work closely with marketing to create an effective marketing strategy.
- Identify ways to optimize the Shepley brand and use marketing efforts to better support sales goals and initiatives.
- Develop strong relationships with our customer base.
- Be familiar with our customers' work and our market.
- Be in tune with new customers, new projects, and new opportunities for business.
- Ensure a high level of customer service and satisfaction. Guarantee that all sales employees are taught, understand, and practice the company's service philosophy.
- Establish jobpricing levels with Credit Manager and salespeople.
- Know our competitors and identify opportunities to differentiate Shepley in the market.
- Build partnerships with vendors in collaboration with the Purchasing team.
- Work with Purchasing to analyze new product potential and to track sales/profitability of existing inventory items.
- Coordinate with Buyers and senior leadership to continually update pricing of products.
- Create a foundational sales process and develop best practices to support that process.
- Identify new tools, resources, and technology to best support staff and desired workflows.
- Maintain familiarity with building codes and developments in our industry.
- Lead and inspire a team of salespeople who are knowledgeable, professional, and enthusiastic.
- Establish relationships with salespeople by keeping them informed and by listening to their needs.
- Support salespeople in meeting goals and gaining business.
- Be familiar with accounts and projects. Be able to jump in and help with accounts as needed.
- Go on site visits and presentations with salespeople to provide advice and support the customer relationship.
- Review competitor's pricing and strategies with salespeople and coach them on strategy and tactics to contend effectively in the market.
- Identify training and development needs for sales employees. Create career enhancement and advancement opportunities.
- Participate in the recruitment and onboarding of salespeople.
- Supervise all department employees and conduct performance reviews in support of company culture.
- Provide administrative oversight of all department employees, manage coverage schedules, and ensure the department stays within the annual budget. Ensure that all department employees follow company policies and procedures.
- Support a company culture of collaboration, innovation, and recognition.
- Act as an ambassador of Shepley in the community and represent the organization at industry events.
- Be part of a collaborative senior management team.
- Identify and achieve company goals.
- Work in concert with senior leadership to set standards for trust and Level 5 leadership.
- Be collaborative with the other department leaders to identify opportunities for improvement and guide the organization in the right direction.
- Encourage growth and development of all Shepley employees.
Qualifications:
Leadership:
- "Level 5 Leadership" - a combination of personal humility and ambition that allows you to put the organization and others first.
- Demonstrate genuine caring and empathy.
- Build loyalty by showing a service above self (Servant as Leader) approach.
- Show humility and honesty. Take responsibility. Model the leadership skills we ask of others.
- Have the emotional agility to fully listen, to stay open, and to push credit out to others.
- Establish genuine trust and confidence with your teams.
- Must support everyone's participation in vision, leadership and problem solving.
- Demonstrated leadership skills.
- Excellent interpersonal and communicat
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