Call Center Agent - Scottsdale, United States - SA4 CALL CENTRE LTD

SA4 CALL CENTRE LTD
SA4 CALL CENTRE LTD
Verified Company
Scottsdale, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

We are looking for enthusiastic and dedicated Call Center Agents to join our team and help us maintain our high standards of customer satisfaction.

As a representative, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position with opportunities for career growth.


Duties:


  • Handle inbound and outbound calls in a professional and courteous manner
  • Provide accurate information and assistance to customers regarding products, services, and inquiries
  • Process orders, returns, and exchanges efficiently and accurately
  • Communicate effectively with customers, colleagues, and supervisors to resolve issues and provide solutions
  • Meet or exceed established performance metrics for call quality, productivity, and customer satisfaction

Qualifications:


  • Previous experience in a call center or customer service role preferred
  • Strong verbal and written communication skills
  • Excellent phone etiquette and active listening skills
  • Ability to multitask, prioritise, and manage time effectively
  • Positive attitude, patience, and empathy when dealing with customers
  • Ability to work in a fastpaced environment and adapt to changes quickly

Pay:
From $39,865.00 per year


Benefits:


  • 401(k)
  • Onthejob training
  • Paid time off
  • Parental leave

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Call center
  • Inperson

Ability to Commute:

  • Scottsdale, AZ preferred)

Work Location:
In person
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