Police Communications Operator - Wayne County, PA, United States - Commonwealth of PA
Description
THE POSITION:
- Expand your communication skills and help resolve issues in your community The Pennsylvania State Police (PSP) is seeking an adaptable and reliable individual to join our long history of serving the citizens of Pennsylvania. If you have experience working in a fastpaced environment and want to help the PSP, then start your challenging and rewarding career as a Police Communications Operator
DESCRIPTION OF WORK:
- As a Police Communications Operator, you will be responsible for coordinating communications for PSP Troop R. You will receive calls for service and information from the public and county 911 operators regarding emergency and nonemergency police issues. In this position, you can expect to dispatch and relay incident information to the nearest troop response unit and to other proper authorities. You are going to assist the public with accident reports, complaints, and information requests. You will also maintain accurate records of actions taken in response to call for service. An additional duty is assisting in the training of other department personnel assigned to communication desk duties.
Work Schedule and Additional Information:
- Fulltime employment, 40 hours per week
- Work hours are based on rotating shifts including weekends and holidays, with 30minute lunch.
- You must report to work regardless of weather conditions.
- You may be required to extend your shift due to operational needs.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY:
QUALIFICATIONS
Minimum Experience and Training Requirements:
- Two years of experience using twoway radio, multiline telephone, or computer aided dispatch systems;
or: - Two years of experience using computer systems for entering, updating, and retrieving information;
or: - Completion of 60 college credits;
or: - An equivalent combination of experience and training.
Special Requirements:
- All employees must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
- All employees must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
- All employees must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job
Additional Requirements:
- You must be able to perform essential job functions.
Legal Requirements:
- You must pass criminal history and background investigations.
How to Apply:
Veterans:
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S.
holidays, as well as flexible work schedules and work-from-home opportunities.Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good.
As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
- Eligibility rules apply.
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