Transportation Supervisor - Boyle Heights, United States - Mercaso, Inc.

Description

Job Title:
Transportation Supervisor


Location:
Los Angeles, CA


Job Type:
Full-Time


Compensation:
$65,000 - $70,000 depending on experience


Who We Are:

Most importantly, we have an amazing culture, where we value every single person from CEO to delivery driver.


Mercaso is an unbelievable opportunity:

• To learn from smart, kind, and driven coworkers
• To build a rewarding career
• To maximize your earning potential with market leading pay and benefits

The Role:

As a Transportation Supervisor/Manager, you will be responsible for leading and developing a team of hourly professionals who are focused on delivering "best in class" results across safety, customer experience, and financial targets.

This role will set goals/objectives and ensure accountability for delivering results in our transportation operation.

Success will require cross functional coordination and alignment with other stakeholders (warehouse shipping/ receiving, sales, human resources, etc), ensuring decisions are not made in silos.

In addition, the Transportation Supervisor will educate and promote proper work behaviors and procedures to maintain a culture of safety in the workplace environment.

Requirements:

• 57 years of experience in transportation management or logistics
• More than 3 years of experience managing and coaching a team
• Experience with P&L accountability and performance management
• Broad knowledge of transportation systems
• Ability to manage multiple tasks and meet deadlines
• Strong work ethic and ability to work as part of a team
• Resultsdriven attitude with strong customer orientation
• Adaptability to new situations and peak operation periods, with a structured approach to problemsolving
• Advanced user knowledge of enterprise IT systems
• Familiar with PM based maintenance programs
• Strong communication, MS office and computer skills
• Bachelor's degree in Logistics, Business Administration or equivalent work experience
• Previous delivery experience is a plus
• High school diploma or general education degree (GED); or equivalent combination of education and related experience.
• 2 or 4year college degree in Business Management, Supply Chain Management or similar major preferred.
• Bilingual in English & Spanish a plus

Responsibilities:

• Lead the entire team to optimal performance while fostering a transparent, inclusive, and safe work environment. This includes tracking of key metrics, continuous improvement, coaching through performance issues, and elevating morale.
• Manage staffing decisions, retention, and employee performance
• Partner with DOT compliance and safety support groups to ensure company policies, procedures, andprograms are followed.
• Conduct routine observations/audits to ensure that drivers perform proper equipment checks and completeall work assignments in a safe, timely, and efficient manner.
• Ensure proper maintenance of Driver Qualification files, driver log accuracy, and execution of thecompany's drug and alcohol testing protocol
• Deliver exceptional customer experience through execution of ontime delivery and prompt issue resolution/ follow through.
• Manages labor hours and consumable supplies within budget.
• Review scheduling and routing for location to ensure optimized delivery plan
• Establish and measure Customer Service Excellence by conducting market visits/audits and customer input
• Assist in developing the transportation strategy for the organization.
• Foster an atmosphere of continuous improvement and a LEAN operating culture.
• Lead incident/injury investigations; seek out and address the root cause of accidents, near misses, andpotential incidents (good catches).
• Recruit and select properly qualified drivers and oversee training to ensure resources are available to meetdaily schedule requirements.
• Counsel, coach and discipline employees as necessary regarding performancerelated issues.
• Develop and implement Productivity Improvement Projects to improve upon Key Productivity Indicators
• Manage Transportationrelated SAP processes
• Lead project implementation initiatives for new technology including onsite training and support

Benefits:

• Health care reimbursement program
• 401(k) contribution program
• A team with an inclusive culture that operates with a "humanfirst" mentality.
• Opportunities for professional development and career advancement.
• A dynamic, supportive work environment within a team that's passionate about helping our community

Pay:
$65, $70,000.00 per year


Benefits:

• 401(k)
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Work Location:
In person