Jobs
>
Gilmer

    Customer Service Associate - Gilmer, United States - Robroy Industries

    Robroy Industries
    Robroy Industries Gilmer, United States

    1 week ago

    Default job background
    Description
    JOB DETAILS

    Provide customer service and sales-oriented interface with all outside consultants, distributors, users, representatives, prospects, and internal personnel

    Preferred Requirements
    • Associate's or bachelor's degree in Business, Sales, Marketing or Related Field
    • Familiarity with MRPII
    Required Education / Experience / Skills
    • High School Diploma or GED Equivalent
    • Experience Working in a Fast-Paced Environment
    • Customer Service Experience
    • Excellent Verbal and Written English Communication Skills
    Essential Duties & Responsibilities
    • Ensure customer satisfaction through service level measures and targets
    • Ensure timely and accurate shipments, expedite internally, and communicate accurate dates to customer
    • Resolve issues (short or mixed shipments, quality issues, on time) per SLA standard
    • Manage the process of returns, debits, and credits within required policy
    • Manage warehouse monthly replenishment orders, inventory reconciliation, proper releases, and invoicing
    • Key interface between the customer and internal departments (manufacturing, materials, planning, shipping, and billing) and coordinate activities between the customer, sales, and other functional areas of the business to meet organizational goals as well as ensure timely and accurate order shipments to the customer
    • Enhance sales through the application of product knowledge and understand delivery capabilities
    • Ensure that sales orders and EDI (Electronic Data Interchange) orders are verified and accurately entered, tracking errors, and initiating preventive steps, handle cancellations, debits, and credits
    • Maximize the integration of MRP (Material Resource Planning) system tools into all areas of company daily activities
    • Execute assigned customer service campaigns to plan
    • Answer questions on issues outside of normal guidelines, terms, and conditions
    • Verify that all department processes and procedures are documented and executed correctly, and that individual(s) are trained and cross trained as necessary to execute all customer service functions
    • Enter & maintain case documentation for all incoming Customer Service transactions to standard procedures
    • Responsible for adherence and knowledge of all ISO processes, procedures, flowcharts, and quality policy
    • Other duties may be assigned.
    Level of Supervision
    • Moderate Direction
    Supervisory Responsibility
    • None
    Training and Development
    • You are expected to participate in training and development activities throughout your employment with the company to ensure the excellence of the performance of your assigned duties.
    Travel Requirements
    • Ability & Willingness to travel 10%
    Technical Skills
    • Microsoft Office Proficient
  • O'Mally Management Group

    Culinary Service Associate

    1 day ago

    O'Mally Management Group Longview, United States

    · About Hospitality Health ER · Hospitality Health ER is a freestanding ER in Longview, TX. We have an immediate need for multiple Full-Time and Part-Time Culinary Service Associates - Culinary Hosts. We pride ourselves on providing exceptional hospitality and customer service t ...

  • Mr. Cooper Group, Inc.

    Military Customer Service Associate

    1 week ago

    Mr. Cooper Group, Inc. Longview, United States

    At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, Customer Service, Associate, ...

  • Mr. Cooper Group, Inc.

    Bilingual Customer Service Associate I

    1 hour ago

    Mr. Cooper Group, Inc. Longview, United States

    At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, Customer Service, Associate, ...

  • AccentCare

    Associate Director of Personal Care Services

    1 week ago

    AccentCare Longview, United States

    Overview: · Why Youll Love Being an · Associate Director · at AccentCare · Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Associate Director job · When you join AccentCa ...

  • AccentCare

    Associate Director of Personal Care Services

    2 weeks ago

    AccentCare Longview, United States

    Overview: · Why Youll Love Being an Associate Director at AccentCare · Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Associate Director job · When you join AccentCare, ...

  • Penske Truck Leasing

    Diesel Technician/Mechanic II

    5 days ago

    Penske Truck Leasing Longview, United States Full time

    What's the Job? · Ready to move your career forward? As a Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep th ...

  • Longview Rehabilitation Hospital

    Speech Language Pathologist

    1 week ago

    Longview Rehabilitation Hospital Longview, United States Full time

    Description · A career at Longview Rehabilitation Hospital, a state-of-the-art, 36-bed inpatient acute rehabilitation hospital owned and operated exclusively by Lifepoint Rehabilitation, is more than a job. It's a chance to be a vital member of an interdisciplinary team caring fo ...

  • Aspen Dental

    Dentist – DDS

    1 week ago

    Aspen Dental Longview, United States Full time

    This opening is for an Associate Dentist. · At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive c ...

  • Longview Rehabilitation Hospital

    Case Manager PRN

    1 week ago

    Longview Rehabilitation Hospital Longview, United States Full time

    Description · A career at Longview Rehabilitation Hospital, a state-of-the-art, 36-bed inpatient acute rehabilitation hospital owned and operated exclusively by Lifepoint Rehabilitation, is more than a job. It's a chance to be a vital member of an interdisciplinary team caring fo ...

  • NATIONS BEST HOLDINGS LLC

    CDL Driver

    2 days ago

    NATIONS BEST HOLDINGS LLC Gilmer, United States

    Job Description · Job DescriptionB&S Home Center, a Nation's Best Holdings, LLC company, is seeking experienced · CDL Driver candidates for our Gilmer, Texas location. · We're focused on people and relationships first and we're passionate about customer service and continuous im ...

  • Dollar Tree

    sales floor associate

    2 weeks ago

    Dollar Tree Gilmer, United States

    Dollar Tree N WOODS STRET [Retail Associate / Cashier / Team Member] As a Sales Floor Associate at Dollar Tree, you'll: Handle all sales transactions while operating assigned cash register; Maintain security of all cash; Maintain a high level of good customer service; Protect all ...

  • Family Dollar

    customer service representative

    2 weeks ago

    Family Dollar Gilmer, United States

    Family Dollar STATE HWY. 300 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash reg ...

  • Family Dollar

    customer service representative

    2 days ago

    Family Dollar Gilmer, United States

    Family Dollar US HWY 271 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash registe ...

  • Walmart

    Cart & Janitorial Associate

    1 week ago

    Walmart Gilmer, United States

    Walmart Us Highway 271 North - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the par ...

  • Wal-Mart Stores , Inc.

    Cashier & Front End Services

    1 day ago

    Wal-Mart Stores , Inc. Gilmer, United States

    Location GILMER, TX Career Area Walmart Store Jobs Job Function Walmart Store Jobs Employment Type Full & Part Time Position Type Hourly Requisition FE What you'll do at You play a major role in how our customers feel when they leave the store. You might be the first, last, and s ...

  • Robroy Industries

    conduit material handler

    1 week ago

    Robroy Industries Gilmer, United States

    JOB DETAILSPrinciple assignment is using forklifts, motorized equipment, order pickers, RF guns, overhead cranes, broom, hammer, and banding tools. Associate must demonstrate the ability to be moved to a higher job class as position become available.Preferred Requirements3 years ...

  • Robroy Industries

    conduit material handler

    1 week ago

    Robroy Industries Gilmer, United States

    JOB DETAILS · Principle assignment is using forklifts, motorized equipment, order pickers, RF guns, overhead cranes, broom, hammer, and banding tools. Associate must demonstrate the ability to be moved to a higher job class as position become available. · Preferred Requirements ...

  • Paul Herndon - State Farm Agent

    Office Representative

    1 week ago

    Paul Herndon - State Farm Agent Gilmer, United States

    Job Description · Job DescriptionROLE DESCRIPTION: · Paul Herndon, State Farm Agency in Gilmer, TX Is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As an Office Representative with our ...

  • Matrix Dynamics

    Salesperson in full/part-time

    3 weeks ago

    Matrix Dynamics Holly Lake Ranch, TX, United States Freelance

    We are a family-owned company based in Berlin. The Aktiv-Schuh Group has over 122 successful years in the shoe retail industry and is the leading brick-and-mortar retailer of branded shoes in Berlin. Our company group includes the concepts: Aktiv Schuh, Shoe City, Tivola, Hammer ...

  • Infinity Systems

    Salesperson (m/f/d) for Insurance & Finance for Contract Department (Property, Liability, and Legal Protection Insurance)

    1 week ago

    Infinity Systems Hughes Springs, United States

    Insurance & Finance Specialist (m/f/d) for Contract Department (Property, Liability, and Legal Protection Insurance) The Bayerische Hausbesitzer-Versicherungs-Gesellschaft a.G., located in the heart of Munich, has been a specialist in property insurance for 113 years. The company ...