Retail Store Manager - Sparta, United States - WILD BILLS TOBACCO STAFFING LLC
Description
:Responsibilities:
- Recruit, interview, select and retain top talent.
- Motivate, coach, develop, lead, and train the store employees on an ongoing basis.
- Manage and supervise a team of retail employees, including scheduling and performance management.
- Enforce company policies and procedures and ensure all employees comply.
- Guides team to identify, recommend and implement changes to improve productivity.
- Sets clear performance expectations and ensures store team is trained in sales, customer service, and operations to meet company standards.
- Communicates priorities and sales driving information effectively to ensure store employees are equipped to maximize business opportunities.
- Maintaining a clean, safe environment by complying with all health and sanitation procedures
- Ensure the store is properly stocked with inventory and manage inventory levels and product ordering.
- Obtain product knowledge about all products as well as awareness of current product launches and promotions.
- Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, cash reconciliation, and bank deposits.
- Assisting customers with sales transactions and providing excellent customer service
- Develops plans and follows up to maximize sales and drive consistent performance results.
- Identifies performance opportunities and partners with District Manager to develop a plan to address and manage issues effectively.
- Stays informed on corporate communication, directives, initiatives, policies, and procedures.
- Implements store programs to increase efficiencies in sales, service, operations, and branding.
- Majority of business hours are spent on the sales floor greeting customers, coaching employees, and running the business where it matters most.
- Monitor and analyze sales and financial data to make strategic business decisions.
- Develop and execute marketing and promotional strategies to increase store traffic and sales.
- Stay up to date with industry trends and competition and make recommendations to District Management on ways to improve the business.
- Work
over 40 hours a week and available to work nights, weekends, and holidays. - May require additional tasks, duties or projects as assigned.
Requirements:
Knowledge and Skills:
- Written and Communications
- Leadership
- Customer Service
- Microsoft Office
- Store Operations
- Basic math of adding and subtracting
Qualifications:
- At least 21 years or older
- Completion of high school degree
- At least 12 years of previous manager experience
- Flexible to work weekends and holidays if needed
- Flexible to work 12 hour shifts at times
- Ability to lift up to 50 pounds
Benefits:
- Benefits available
health, dental, vision, life insurance, effective after 60 days of employment.
- Paid time off (PTO) effective after 90 days of employment.
- Merchandise discounts.
- Development and growth opportunities
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