Peer Support Specialist - Oroville, United States - Butte County, CA

Mark Lane

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Mark Lane

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Description

Summary:


_Butte County Behavioral Health is seeking to fill 4 vacancies. Employees assigned to this program will receive a 10% site differential._
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The eligibility list created from this recruitment will be used to fill regular help vacancies, as well as extra help.

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FLSA:
Non-Exempt


DEFINITION


Under immediate supervision provides peer to peer support services for clients and their family members/caregivers who directly or indirectly receive behavioral health services; assists in developing and coordinating activities, programs and resources which directly support clients in achieving wellness and recovery oriented goals; serves as a team member; conducts outreach to clients, family members/caregivers and the community; and performs related duties as assigned.


SUPERVISION RECEIVED AND EXERCISED
Receives immediate supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.


CLASS CHARACTERISTICS
This is an entry-level classification, working with close supervision, incumbents learn and perform routine peer support tasks.

As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently.

Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.


Essential Job Functions:


EXAMPLES OF TYPICAL JOB FUNCTIONS
Typical_ functions may include any of the following tasks, knowledge, abilities, and other characteristics.

The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities.

Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks._

  • Provides peer to peer support services which include, but are not limited to, monitoring, informing, supporting, assisting and empowering clients who directly or indirectly receive behavioral health services, as well as their family members/caregivers.
  • Provides outreach to peer clients to engage them in services and overcome barriers to participation in behavioral health services; may act as an interpreter in contacts involving nonEnglish speaking residents.
  • Assists in the coordination and development of support services; provides information on community resources available for services provided by the County and the community.
  • Documents and captures all client interaction and maintains timely reporting of same per agency standards and Medi-Cal billing requirements.
  • Assists peer clients and/or family members in tracking and implementing recovery and wellness goals; offers support, encouragement and hope; models effective coping and selfhelp strategies to targeted populations; advocates on behalf of peer and family members as necessary.
  • Accompanies peer clients to meetings and appointments to support their selfadvocacy and facilitate better communication with service providers.
  • Serves as mentor to teach and show peer clients and family members how to function more independently and in finding community resources; assists with access/linkage to community resources such as housing, transportation, education and employment.
  • Serves as a role model to build and sustain connections and relationships with peer clients and the community.
  • Participates in production and/or distribution of support and educational materials and in training activities; conducts orientation sessions for center or program events and services.
  • Attends meetings and workshops to gain further knowledge and skills to better serve peer clients and the community; serves as a peer representative to program activities and meetings.
  • Assists with administrative and clerical tasks as assigned; maintains files and records.
  • Performs other duties as assigned.

Minimum Qualifications:


Knowledge of:


  • Operations and services provided through a peer support program.
  • Behavioral health issues within targeted population groups.
  • Principles and practices of building and maintaining strong relationships and connections to peers.
  • Program policies and procedures.
  • Applicable state and federal laws governing assigned services, including those related to confidentiality.
  • Community resources and service agencies, including both private and other public agencies.
  • Basic needs and challenges for individuals and families accessing behavioral health services, including cultural barriers.
  • Community socioeconomic and cultural demographics.
  • Methods and techniques of providing outreach services to the community.
  • Methods and techniques of communicating program services to a diverse community.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contract

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