Commercial Insurance Review Specialist - Chandler, United States - Wells Fargo
Description
About this role:
Wells Fargo is seeking a Commercial Equipment Insurance Review Specialist within Collateral Management Insurance and Tax as part of Commercial Banking Operations division.
In this role, you will:
- Support less experienced loan associates in providing resolutions of inquiries and complaints
- Perform complex administrative and customer support tasks by managing daily schedules, and providing work direction to the team
- Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction
- Determine appropriate course of action and conduct investigative steps to fully identify customer issues
- Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction
- Evaluate and upload data into the systems of record
- Manage risk by performing review and analysis of insurance policies for the express purpose of determining acceptability and compliance
- Review moderately complex loan servicing documentation language
- Ensure compliance with all policies, procedures and regulatory requirements
- Provide guidance and training to peers and may have limited supervisory responsibilities
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal and external customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
- 4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Insurance experience
- Excellent verbal, written, and interpersonal communication skills
- Strong analytical skills with high attention to detail and accuracy
- Intermediate Microsoft Office (Word, Excel, and Outlook) skills
- Commercial loan experience
- Ability to review and interpret complex commercial loan documents
Posted Locations:
- 801 Walnut St Des Moines, IA 5030 2700 S Price Rd Chandler, AZ 85286
Posting End Date:
14 May 2024
Job posting may come down early due to volume of applicants.
We Value Diversity
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
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