Customer Service Representative - Morton Grove, United States - Midas

Midas
Midas
Verified Company
Morton Grove, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Summary:

Duties:


  • Answer incoming customer calls in a professional manner
  • Provide information about products and services
  • Resolve customer inquiries and complaints promptly
  • Perform data entry tasks accurately
  • Conduct outbound calls to follow up with customers
  • Utilize multilingual skills to assist nonEnglish speaking customers
  • Demonstrate strong sales skills and upsell products when appropriate
  • Maintain phone etiquette standards at all times
  • Communicate effectively with customers to ensure satisfaction

Qualifications:

  • Proficiency in Spanish is a plus
  • Ability to analyze customer needs and recommend solutions
  • Prior experience in customer service is preferred
  • Strong communication skills both verbal and written
  • Excellent phone etiquette and active listening skills


This position offers the opportunity to work in a dynamic customer service environment where you can utilize your skills to provide exceptional service.


Job Types:
Full-time, Part-time


Pay:
From $769.74 per week

Expected hours: 40 per week


Benefits:


  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • Inperson
  • Office

Ability to Relocate:

  • Morton Grove, IL 60053: Relocate before starting work (required)

Work Location:
In person
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