Administrative Officer 2 University Health Services - Berkeley, United States - University of California Berkeley

Description

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with up to 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit

Departmental Overview

University Health Services provides comprehensive medical, mental health, insurance, and health promotion services to all Berkeley students and health programs for faculty and staff. Our services are designed to minimize the impact of illness, emotional distress, and injury on studies and work.

Learn more by visiting the UHS website, our strategic plan, and our UHS values.

Application Review Date

The First Review Date for this job is: 5/29/24. This job will remain open until filled.

Responsibilities

Clerical, operational, and administrative functions

• Reception, phones, appointment making and the scheduling of meetings, workshops, groups along with associated billing; supply ordering; room reservations, copying, managing the calendar for the unit manager.
• Word processing for the unit including meeting notes, edits to the unit manual in Drupal. Basic Excel.
• Development of staff templates within the electronic health record
• Marketing and outreach support. Assist staff with ordering including price comparisons and paperwork; make minor updates to SOS web pages, gather edits and revisions from staff on a regular basis to ensure information is up to date. Support SOS staff with minimal graphics and layout for posters, flyers, brochures, and other computer-related support.

Administers a defined operational program or activities which includes the following functions: student services, human resources, communications, informational technology and safety.

• Participates in the development and revision of standard operating procedures and guidelines.
• Provides recruitment admin support for the unit as a member of hiring committees.
• Assesses and recommends changes to maintain compliance with campus requirements and internal policies.

Gathers and analyzes resource data; prepares reports or analyses of operational activities, evaluates current and proposed services in coordination with unit manager, and provides health record tracking support to unit manager.

Functions as a resource on issues such as service/resource navigation for students and campus partners, escalated customer service problems and vendor concerns. Triage and refer to manager as needed.

Participates in cross unit committees that support programming across mental health units, providing credentialing and quality assurance support for the Social Services unit, providing admin support to other units related to communications and program operation.

Back up admin support for campus medical withdrawals/academic adjustments and provides general admin related to scheduling, word processing, ergonomics and safety support, unit product orders, and general marketing of services.

Provide primary administrative support to the Post-MSW Fellowship Coordinator and Training Program.

• Update the accredited programs spreadsheet in early fall
• Compile applications as they are received
• Follow up with applicants about missing materials/ deadlines
• Call candidates to schedule interviews

Other duties may be assigned

Required Qualifications

Bachelor's degree in related area and / or equivalent experience / training

Knowledge, Skills and Abilities

• Ability to use sound judgment in responding to issues and concerns.
• Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing.
• Solid organizational skills and ability to multi-task with demanding timeframes.
• Working knowledge of common organization-specific and other computer application programs.
• Ability to use discretion and maintain confidentiality.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

• The budgeted hourly range that the University reasonably expects to pay for this position is (Step Step 10) $36.91
• This is a full-time (40 hours per week), career position that is eligible for full UC benefits.
• This position is non-exempt and paid hourly.
  

How to Apply

To apply, please submit your resume and cover letter.

Other Information

• This is not a visa opportunity.
• Your employment is dependent on obtaining and maintaining a credentialing clearance (if applicable), background clearance and medical clearance according to University Health Service policies.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

The University of California's Affirmative action policy.

The University of California's Anti-Discrimination policy.