Affordable Leasing Consultant Regency Square - San Jose, United States - Avenue5 Residential, LLC

Avenue5 Residential, LLC

Verified Company

San Jose, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

$19 - $23 per hour

The hourly pay rate for this position is $19 - $23 per hour (DOE) + housing may be available

Avenue5 is growing, and we are in search of an experienced leasing consultant to join our dynamic team of Fivers

Embark on an exciting career journey as a Leasing Consultant at Regency Square Apartments in San Jose's Loma Verde area. As a key member of our team, you'll welcome prospective residents and guide them through the affordable leasing process, showcasing available floor plans and amenities. With our commitment to affordability and inclusivity, you'll help individuals and families find their perfect home in our community. Join us in providing exceptional service and helping everyone start living the good life at Regency Square Apartments._

About Us
We are a vibrant third-party multifamily property management firm with locations across the United States.

We are proud of our vibrant, inclusive, make-it-happen culture, where we:

Listen to our associates, recognize them, and give them room to grow
Invest in our associates to help them become the best version of themselves
Approach every important decision with our associates in mind
Celebrate our associates' successes and encourage them to raise the bar even higher

About the Leasing Consultant Role

We're looking for a talented leasing consultant who will be responsible for coordinating all activities related to apartment rentals, move-ins, move-outs, and lease renewals.

The leasing consultant is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.

Leasing Consultant Responsibilities and Objectives

Ability to focus on the needs of others by listening, understanding, and showing empathy and respect.
Ensures excellent customer service to prospective and current residents and promotes a quality living experience for all.
Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes movein paperwork and processes.
Ensures model apartments are in touring condition.
Orients prospective and current residents to the property.
Processes renewal paperwork and ensures documentation is delivered to current residents on a monthly basis.
Maintains accurate and detailed records of traffic activity by entering applicable information into the computer.
Converts phone traffic into scheduled appointments with prospective residents in order to tour the property.
Inspects apartments prior to resident moveins and ensures apartments are in movein condition by coordinating movein/out needs and schedules with the maintenance team.
Creates and maintains confidential resident files, which include reviewing movein paperwork with new residents.
Completes weekly leasing reports in accurate and timely fashion.
Ensures all open and close procedures are completed daily.
Assists with ongoing resident relations throughout the occupant's tenancy by ensuring requests are responded to promptly and accurately.
Responsible for shopping competitive properties.
Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
Assists with processing work order requests for residents and ensures work is completed in a timely manner.
Supports management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed.
May be asked to assist with planning and implementing resident activities in order to increase resident retention.
Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
Performs other duties as assigned.

Education and Experience

High school diploma is required.
At least one year of residential leasing experience is preferred.
One to two years of affordable residential leasing is required.

Skills and Requirements

Excellent customer service and interpersonal skills with the ability to relate to others.
Prior experience in Yardi Voyager or another equivalent system is preferred.
Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.
Sensitivity to confidential matters is required.
Ability to work independently and prioritize effectively in a fastpaced environment with a strong sense of urgency.
Ability to relay technical concerns with adequate detail, quickly and accurately.
Capability to read, write, comprehend, and converse in English.
Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
Strong organizational and timemanagement skills.
Ability to cope with and defuse situations invo