Solution Architect - New York, United States - Esko

Esko

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

This is us

Esko, a Veralto company, is a global provider of integrated software and hardware solutions that digitize, automate, and connect the go-to-market process of consumer goods. Esko connects people, processes, and tools to meet the needs of global brands and the people who trust them. Esko customers bring consumer products to life with accuracy, efficiency, and speed. Packaging for 9 out of 10 major brands is produced by Esko customers today. Headquartered in Gent, Belgium, Esko employs 1800 people worldwide with a unique focus on the packaging.

Esko, Brand Solutions is a business unit within Esko and it helps its customers make the best packaging for billions of consumers. Our product portfolio supports and manages the packaging and print processes for consumer packaged goods (CPG) brands, pharma, life science, and retail customers.

Esko solutions are used in packaging management (WebCenter), asset management (MediaBeacon), artwork creation and 3D visualization (Studio), structural design (ArtiosCAD), prepress, workflow automation (Automation Engine), quality assurance, sample-making, palletization (CapePack), supply chain collaboration and/or the production of signage and displays.

Our core values
We empower creativity and non-traditional thinking to help us uncover breakthrough solutions and accelerate the pace of innovation.

We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates a driven advantage in the markets we serve.

The role
The
SOLUTION ARCHITECT role offers a unique opportunity to contribute your talents and experience to a growing team.

Every day will be different, working with colleagues on a diverse range of internal and external projects, proposing thoughtful and appropriate solutions to complex challenges, and working with applicable customers to ensure best practices and solutions are aligned with enterprise guidelines, standards, and validated approaches.

In this role, you will focus the majority of your efforts on mentoring and transferring knowledge to Solution Architects, developing best practices, and driving organizational improvement around customer use cases and processes, scope analysis workshops, and business process optimizations.

You will be relied upon to identify opportunities for team growth and development to build skills and competencies.

Demonstrated success in training or mentoring colleagues on technical solutions and customerfacing skills such as presenting, workshop facilitation, process mapping, and consulting
Superior communication and presentation skills, both verbal and written
Technically wellgrounded and have a handson demeanor with strong rootcause analysis and problem solving skills
Excel in preparing and delivering technical customer demonstrations and facilitating workshops
Proven track record of delivering robust, validated and nonvalidated software documentation and executing on global quality and deployment processes
Sets the tone and leads crossfunctional collaborative continuous improvement efforts

We are looking for a professional who is:

Leader
Actively and professionally builds trust and recalls experiences and best-in-class practices in order to advise customers and colleagues on how to improve processes and performance
Subject Matter Expert recognized as having the skills and knowledge to effectively solve complex problems, develop best practices, and create sustainable, innovative solutions
Customer Focused able to articulate and balance the value of different solutions to solve internal or external business issues that deliver a robust, sustainable product within scope and budget
Standout Colleague relationship savvy, intentionally makes connections with external contacts and actively drives crossfunctional collaboration with internal partners and stakeholders
Perceptive and Proactive recognizes when others need assistance, steps in to mentor, seeks and shares feedback to continuously improve programs, actively manages risks and scope creep, communicates project status and risks with appropriate parties
Detail Oriented takes pride in authoring accurate, detailed documentation to support knowledge transfer and best practices
Motivated and Driven to focus and direct their energy and efforts towards achieving success
Doer builds dedication and trust through a strong work ethic and a hardworking customer service demeanor
Excellent listening skills and ability to understand and interpret business needs to define communication requirements for a variety of audiences

Your Education and/or Background Experience will include:

Bachelor or Master degree (or equivalent professional qualification)
Background in solution consulting or computer science, general knowledge of software programming, development, and deployment practices
5 years' experience (or equivalent) in areas such as, but not