IT Project Coordinator - Oak Brook, United States - Relief Mental Health

Mark Lane

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Mark Lane

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Description

About Us:

Relief Mental Health was founded in February of 2020. Within these 4 years we have expanded to 10 new offices across Illinois, Wisconsin, and New Jersey.

We aim to create a new standard for mental health care, offering a continuum of innovative therapeutic interventions and responding to evolving patient needs.


Position Summary:


Essential Duties and Responsibilities:


  • Coordinate IT upgrade project
  • Work with various systems to crossfunctionally integrate
  • Intake, coordination, and prioritization of IT requests
  • Work with software vendors to provide support for software
  • Document and maintain detail on all company IT infrastructure and thirdparty software programs
  • Design, develop, implement and coordinate systems, policies and procedures
  • Ensure security of data, network access and backup systems
  • Audit systems and assess their outcomes to identify problematic areas and implement strategic solutions in time
  • Manages hardware and software installations and upgrades
  • Maintains information systems by planning, monitoring, and coordinating employees
  • Assist in budgeting for clinical IT projects and help reduce expenses across locations
  • Maintain portfolio of domain names including keeping web domains active, registered, stable and secure from threats
  • Act as a liaison between corporate operations, clinical team, and IT
  • Recommend solutions that align with corporate technological policies, strategies, and initiatives
  • Work with Corporate to develop standard operating procedures (SOPs) for clinic locations
  • Perform other duties as assigned

Basic Qualifications:


  • Bachelor's degree required
  • 23 years of work experience desired
  • 2+ years of experience in IT administration
  • Experience preferred in healthcare or similar industry
  • Strong critical thinking, analytic reasoning, and creative problemsolving skills
  • Analytical ability to resolve challenges with permanent and temporary solutions

Physical Requirements:


  • Must be able to remain in a stationary position 75% of the time
  • The person in this position frequently communicates and collaborates with coworkers in the office
  • Frequent keyboarding/use of computer for data entry

Technical Skills:


  • Experience administering Azure and Google Suite required
  • Experience with system integrations

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