IT Business/functional Analyst - Herndon, United States - Four Points Technology
Description
Must be located in the DC Metro Area.
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Summary:This position is responsible for evaluating internal business needs and requirements, budget and project manage new projects or upgrades and assist in ticket escalation and prioritization. Additional requirements to lead audit and compliance efforts for internal IT security.
Duties and Responsibilities include, but are not limited to the following:
- Support IT management on new business needs analysis, product evaluations and selection analysis.
- Strong organizational skills with experience working in matrix organization.
- Must have experience working in an organization that supports Federal government contracting.
- Leads monthly IT helpdesk and service ticket resolution outcomes and ITIL improvements with IT management. Knowledge of Ivanti ITSM or other similar ITSM tools.
- Strong understanding of NIST , CMMC, or ISO 27001 standards and compliance requirements.
- Lead compliance reviews for internal IT and business area needs for Security Plans, audit, and enforcement policies.
Required Knowledge, Skills, and Abilities:
- PMP certification Preferred
- Excellent oral and written communication skills.
- Proficient working knowledge of Microsoft Suite including Word, Excel, Visio, PowerPoint and Outlook.
- Skills with Microsoft Teams, Microsoft Planner and Microsoft Project Preferred
- Must be a selfstarter requiring mínimal day to day oversight.
- Must be able to independently identify issues and problems and provide recommended solutions to overcome those problems.
Education/Experience:
- BS/BA Degree in related field plus 5 years of experience and/or training, OR
- Associate Degree and 8+ years of experience and/or training, OR
- 10+ years of experience and/or training, OR
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate. Position may require remote work to complete certain projects as assigned.
An Equal Opportunity Employer:
Four Points Technology, LLC is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any legally protected status.
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