- Battle Ground, WA Education Level High School Salary Range $ $23.
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Patient Services Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Patient Services Representative
1 week ago
Vancouver Clinic Vancouver, United StatesWe are seeking friendly, caring Patient Services Representative to join our front desk team In this role you will be the first point of contact for patients and visitors as they arrive at our clinic locations. Primary function is providing excellent customer service at patient re ...
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Patient Service Representative
1 week ago
Vancouver Clinic Vancouver, United StatesWe're looking for people who love the challenge of making people smile · Vancouver Clinic is seeking a Part-time Patient Services Representative to join our Registration department as a Float to support various locations and hours as needed Greet, assist, and provide excellent c ...
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Customer Service Representative
2 weeks ago
SPECTRUM San Francisco, United States PermanentJob Description This position is onsite in a call center environment. · Class Starting July 19, 2024. · At a Glance · Full-time entry-level to mid-level customer service role resolving customer billing inquiries and account issues, adjusting services as requested, and upholding p ...
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Customer Service Representative
3 weeks ago
Spectrum Vancouver, United StatesThis position is onsite in a call center environment.Class Starting June 14, 2024.At a GlanceFull-time entry-level to mid-level customer service role resolving customer billing inquiries and account issues, adjusting services as requested, and upholding positive customer relation ...
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Member Services Representative
1 week ago
Crunch Fitness Vancouver, United StatesMember Service Representative - Job Description · Position : Member Service Representative · Reporting To: Front Desk Lead - General Manager · Core Values: · 1. Personnel - People are our business, without our Team we would not be able to accomplish our goals. · 2. Development ...
Member Service Representative I - Battle Ground, United States - iQ Credit Union
Description
Job Details Job Location Battle Ground BranchOur employees are amazing They're collaborative, approachable, and all-around exceptional human beings who live out the credit union philosophy of 'people helping people' each and every day.
With such great employees, it comes as no surprise that we're rapidly growing, recently expanding beyond our southwest Washington roots, across the Columbia River, and into beautiful Portland, OR.
That's why we're looking to add reliable, authentic, helpful team members to carry the iQ message, embody our philosophy of service, and move us forward into the future.
The Member Service Representative I (MSR I) respond to inquiries, solves problems, and provides solutions in our retail branch environment.
Educates members on products and services to improve members' financial wellbeing.Essential Duties:
Process deposits, withdrawals, loan payments and transfers received over the counter, through the mail, in night drop and by telephone.
Take requests for stop payments, check orders, cashier's checks and replacement cards. Balance cash drawer at the end of the day. Successfully cross-sell members on the features and benefits of Credit Union services. Actively participate in branch activities and weekly sales meetings to achieve specific detailed and measurable service and sales goals. Actively participate in monthly coaching and development plans to leverage talents and development opportunities. Support the Member Outreach strategy by actively participating in outbound calls to members. Utilize Credit Union software and technology to obtain and/or update member status and process member transactions, as appropriate. Actively participate in marketing campaigns and community events. Adhere to our Retail Branch Service Level Agreement. Demonstrate understanding and engagement in performance metrics, campaign management, sales/service initiatives, and professional appearance standards. Maintain a complete knowledge of compliance rules and regulations applicable to your position. Compliance with all federal and state government laws. Adhere to standard security procedures, including safe deposit security. Attend all mandatory robbery and security training. Validate robbery and bomb threat packets are always current.Demonstrate strong regulatory knowledge applicable to this position and understand and comply with government regulations with particular emphasis on the Bank Secrecy Act (BSA), US Patriot Act and related regulations.
Actively participate and fulfill expectations in the Credit Union Email Security Awareness Program as outlined in the Information Security Program Acknowledgement document.
Qualifications Knowledge and Skills:
Experience:
At least one month of similar or related experience
Education:
A high school education or GED iQ offers a total compensation package for our totally exceptional employees. There's a reason we've ranked as one of top workplaces in the Pacific Northwest for the past seven years. We listen to our employees and continue to provide benefits that make a difference. Healthcare coverage iQ pays 100% monthly medical, dental and vision premium for you AND your dependent children. Saving for retirement iQ matches up to 5.5% of your 401(k) retirement dollars. Paid time off iQ offers 11 paid holidays plus vacation and sick time accruals. iQ encourages commun