Cocktail and Food Server - Covina, United States - Laugh Factory Covina LLC
2 weeks ago
Description
Job Title
:
Cocktail and Food Server
Location:
Covina, CA
Job Type:
Part-time
Shift Type:
Evenings and Weekends
Compensation:
$15.50/hr + gratuity
Target Hire Date:
ASAP
Duties and Responsibilities:
- Provide excellent customer service to guests throughout their show.
- Greet customers as they sit and present menu viewing options (virtual or physical).
- Make food and drink recommendations based on preferences and upsell when appropriate.
- Ensure that all orders are accurate and delivered in a timely manner
- Input drink and food orders into the restaurant POS system.
- Serve drink and food orders after preparation.
- Keep tables and workstations clean and tidy at all times.
- Collaborate with other team members to ensure smooth operations and excellent customer service.
- Assist with special setups and breakdowns.
- Adhere to all relevant health department rules/regulations and all customer service guidelines.
- Verify identification of patrons' to ensure their ability to consume alcohol
- Attend all staff meetings and training sessions as required
- Other duties as assigned
Minimum Qualifications:
- 3+ years of restaurant experience
- 2+ years of experience as a Restaurant or Cocktail and Food Server
- Experience with developing constructive working and interpersonal relationships with colleagues and customers
- 2+ years of experience with cash registers and any ordering information system
- Experience working with handheld restaurant POS systems is preferred
- Must be 21 years of age or older.
- Proof of eligibility to work in the United States
Physical Requirements:
- Ability to stand for long periods of time
- Ability to lift up to 25 pounds
Essential Skills:
- Outstanding customer service skills
- Good interpersonal, oral, and written communication abilities, including active listening ability
- Ability to work well on a team
- Ability to multitask and remain calm in stressful situations
- Ability to work in a fastpaced environment and handle multiple tasks simultaneously
- Strong attention to detail and ability to maintain a professional appearance and demeanor at all times
- Strong organizational and time management skills
- Ability to communicate concerns and improvement suggestions to supervisors
- Creativity and optimism
Core Competencies:
- Integrity requires being honest and ethical.
- Attention to detail requires being careful about detail and thorough in completing tasks.
- Dependability requires being reliable, responsible, and dependable in fulfilling obligations.
- Cooperation requires being pleasant with others on the job and displaying a goodnatured, communicative, and optimistic attitude.
- Respect for others requires being sensitive to others' needs and feelings and understanding and helpful on the job.
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