QA Lead - Austin, United States - Zynga

Zynga

Verified Company

Austin, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Careers Category:
Quality Assurance

Careers location:
Austin, TX, Bay Area, CA

Connected Worker Type:
Connected

Requisition Id:
R_112113

Position Overview

Echtra Games is looking for a QA Lead to join our growing team on a new premium cross platform ARPG project.

You will have a key role in ensuring quality throughout the project with respect to the testers under your leadership, and you will also work with our external partners to achieve the highest possible quality for our game.

You will be a deeply integrated part of the development and QA team, acting as a key voice for ensuring we are providing our players with the best game possible

Echtra Games is a small game studio in San Francisco with a team of veteran game developers and visionary newcomers who work both on-site and remotely.

At Echtra, we value diversity and support work-life balance. We also have great benefits, an open vacation policy, and flexible schedules

Main Responsibilities

Line management responsible for communication between a variety of development teams and the QA Analyst team regarding new feature development.
Providing support, mentoring, and suggesting potential growth or learning opportunities to ensure continuous improvement, and championing a collaborative, inclusive team environment
Resolve performance issues with direct reports where necessary, working with QA Manager if required
Plan and estimate QA efforts for testing game changes or new feature development, making sure that those estimates are aligned with the Project QA Manager where necessary
Ensuring established QA quality practices are adhered to, informing Project QA Manager of any risks or blocking issues which need to be addressed or mitigated
Reporting QA progress on specific areas to production and the Project QA Manager, and keeping them informed of risks.
Liaising with vendor test lead for external testing, assigning tasks, monitoring progress and resolving issues or queries (where required)
Reviewing all reported bugs, confirming they are of consistent quality and contain all required information to ensure timely resolution
Ensure that all team members follow a best practices and proactive philosophy to ensure timely, high quality delivery
Responsible for updating and adding to departmental documentation pages, in order to ensure that the team has easy access to all information required to complete required testing
Improve overall knowledge of the project(s) over time, understanding the relationship between the client and server elements, along with third party plugins, systems etc, and passing knowledge to the wider QA team, being hands on where necessary
Researching and identifying potential opportunities for new tools or automation, to enhance and improve test process
Supporting the QA Project Manager where required due to illness or absence.

Requirements:

Prior experience of testing on a live service title, on PC and Console platforms (at least 1 project pre and post launch)
Prior experience as a line manager or supervisor of one or more QA Analyst or Engineer
Clear, concise written and verbal communicator both with internal and external staff
Have a prior background or experience in testing of some or all the following technical areas: game design, art, graphics, data/analytics, performance, networking, security, platform compliance, agile testing
Has prior experience with nonfunctional testing (such as performance, scalability, load testing, compatibility etc) in order to enhance functional test coverage
Strong working knowledge of test tools and reporting, such as JIRA, TestRail, GameBench etc and have an understanding on how to use such tools to ensure comprehensive test coverage
Extensive experience collaborating with offsite and/or outsource QA teams, ideally at a development studio
Exposure to industry standard game engines (such as Unity, Unreal)
Excellent communication skills in both written and spoken English

What we offer you

Competitive salary, bonus plan, Zynga RSU's (Restricted Stock Units), ESPP (Employee Stock Purchase Plan)
401K Company Match Contribution
Medical, dental, vision, EAP, life insurance, and disability benefits
Virtual mental health and neurodiversity support programs
Family planning support program
Generous paid maternity/parental leave
Subsidized Backup child care
Flexible working hours
Culture of diversity and inclusion including employee resource groups

Zynga will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Zynga is committed to providing reasonable accommodation to applicants with disabilities. If you need an accommodation during the interview process, please let us know.