Account Manager - United States - Southern Scripts

    Southern Scripts
    Southern Scripts United States

    1 week ago

    Description
    Account Manager - Remote
    Role and Responsibilities
    An Account Manager owns the day-to-day customer service and support for their assigned clients to deliver best-in-class service and ensure all client needs and objectives are met.
    This role is responsible for ensuring project deliverables and timelines align with client service agreements and requirements, service levels are achieved, identified issues are resolved timely, and client satisfaction is achieved.
    This role works in tandem with the Account Executive to ensure the client's strategic plan is executed.
    Functions include, but are not limited to:
    • Providing timely responses to all client inquiries and addressing all client needs.
    • Can prioritize competing priorities effectively and/or request support when needed.
    • Works effectively across organizations to resolve client needs with a sense of urgency.
    • Learns from Account Executive to better understand client utilization and needs. Ensures full understanding of client benefit package intent.
    • Effectively and proactively communicates with clients and ensures that all communications are easy to understand.
    • Delivers quality products in every interaction.
    • Continues to focus and invest time in learning the Liviniti product suite and process interworking. Furthering intellectual capital and business acumen.
    • Acts professionally in all interactions - both verbally and in writing.
    • Preparing account management-related documents such as member documents, meeting reports, and other client communications and correspondence.
    • Preparing, co-leading, and owing all follow-ups from client meetings. Ensuring all discussions are documented, and follow-ups are captured and delivered to committed timelines.
    • Developing, updating, and delivering member documents, client reports, and other client correspondence.
    • Working with client and AE to develop project timelines.
    • Fielding and processing internal and external information requests and handling them in a timely manner.
    • Maintaining current work-in-progress records and archives of past project information as appropriate.
    • Ensuring a working knowledge of assigned clients' objectives, understanding their benefit plan designs, and overall needs/expectations. Validating all systems accurately reflects their intent.
    • Provide proactive communication with clients.
    • Abide by all obligations under HIPAA related to Protected Health Information (PHI).
    • If a HIPAA violation is discovered, whether individually or by another, you must report the violation to the Compliance Officer and/or Human Resources.
    • Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company.
    • Flexibility to understand, appreciate, and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
    What We Have to Offer
    Our benefits package is designed to keep our employees happy and health - physically, mentally, and financially.
    • Medical, Dental, Vision Insurance
    • Disability and Life Insurance
    • Employee Assistance Program
    • Remote work options
    • Generour Paid-Time Off
    • Annual Reviews and Development Plans
    • Retirement Plan with company match immediately 100% vested
    Required Skills and Competencies
    • Business Acumen
    • Organization skills
    • Time Management skills
    • Initiative
    • Flexibility
    • Communication Proficiency
    • Customer/Client Focus
    • Sense of Urgency
    Supervisory Responsibility
    This position has no supervisory responsibilities.
    Position Type and Expected Hours of Work
    This is a full-time, salaried position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional after-hours or weekend duties.
    Travel
    Some travel is expected for this position.
    Required Education and Experience
    • Bachelor's Degree required; or equivalent four (4) years of external client facing support or related account management experience in a healthcare or Pharmacy Benefits Management (PBM) environment
    • 2 years of account management experience
    • Demonstrate good presentation skills and excellent negotiation skills
    • Experience with client or provider relations
    • Intermediate or advanced proficiency with MS Excel, Word, PowerPoint, Project, Outlook, and Adobe
    • Outstanding analytical skills
    • Excellent verbal and written communication skills, establishing rapport and working with others
    • Program performance and understanding of healthcare analytics.
    Preferred Education and Experience
    • Account management experience in a PBM environment or managed healthcare services.
    Liviniti, LLC and all entities provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Liviniti complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  • Account Manager

    4 days ago

    Only for registered members United States Full time $210,000 - $230,000 (USD)

    Dispel is hiring an Account Manager to own renewals and expansion across an existing portfolio of strategic mid-market and enterprise customers. · ...

  • Account Manager

    3 days ago

    Only for registered members United States

    + Join a Global Team Making a Lasting Impact with Lumivero · Are you ready to be part of a team that's changing the world? At Lumivero, we develop powerful data-intelligence software that empowers users to answer their most pressing questions. · The RoleLumivero is seeking an exp ...

  • Account Manager

    1 month ago

    Only for registered members United States

    · This role is for an Account Manager who will be responsible for converting pre-generated leads into new accounts and servicing existing accounts. The ideal candidate should have a proven track record in account management and Salesforce fluency. · Drive Revenue: Proactively ma ...

  • Account Manager

    1 month ago

    Only for registered members United States Remote job

    We are seeking an energetic and results-driven Account Manager to join our dynamic team. · ...

  • Account Manager

    1 month ago

    Only for registered members Pacific

    We are currently seeking a Sales Account Manager to cover Montana and Idaho to support our growth and deliver outstanding customer service. · Manage existing accounts and develop new customer base annually. · Develop a technical understanding of our product portfolio and present ...

  • Account Manager

    1 month ago

    Only for registered members United States Remote job

    Job summary · We are looking for an experienced Account Manager who thrives on growing and nurturing existing client relationships. · ResponsibilitiesOwn and manage a portfolio of existing healthcare life sciences pharma accounts. · ...

  • Account Manager

    3 days ago

    Only for registered members United States Remote job

    We are hiring an Account Manager to own strategic customer relationships and play a central role in how our customers realize measurable value from our platform. This is not a traditional sales role. You will serve as a strategic connector across three key groups: Exponential's C ...

  • Account Manager

    1 month ago

    Only for registered members United States

    +We are looking for experienced Account Managers to join our team. The ideal candidate will thrive in a fast-paced, performance-based, competitive atmosphere and will have a proven track record of over-achievement. · ...

  • Account Manager

    4 weeks ago

    Only for registered members United States

    Join our dynamic team as an Account Manager and become a vital driver of our business growth In this energetic role you will cultivate strong relationships with clients identify new business opportunities and deliver tailored solutions that meet their needs. · ...

  • Account Manager

    1 month ago

    Only for registered members United States

    The Account Manager is the bridge between sophisticated data solutions and the real-world success of clients. They spend their days as trusted advisors, diving deep into account health and translating complex analytics into actionable growth strategies. · ...

  • Accounting Manager

    3 days ago

    Only for registered members United States

    We are seeking an experienced Accounting Manager to lead our Accounting department and ensure the accuracy and integrity of financial reporting. · Oversight of P&L and balance sheet closing procedures. · Collaboration with the Controller to improve financial processes. · Developm ...

  • Accounting Manager

    3 days ago

    Only for registered members United States

    Association Headquarters is seeking an Accounting Manager for our Client Financial Services team. · ...

  • Account Manager

    10 hours ago

    Only for registered members United States

    We are seeking leaders to help us transform the future of steel who want to impact the world with innovative ideas boldness and creativity. · Develops and manages Account Plans for assigned customers providing customer profile information action plans that are consistent with com ...

  • Accounting Manager

    3 days ago

    Only for registered members United States

    +Job summary · Our growing and fast-paced client located near Latham, NY is seeking an experienced Accounting Manager to lead a team of accounting professionals and oversee daily financial operations. · +ResponsibilitiesManaging daily accounting operations across multiple entitie ...

  • Manager, Accounting

    1 week ago

    Only for registered members United States Remote job

    The Accounting Manager is responsible for overseeing outsourced accounting teams that manage accounting close audit coordination and financial analysis for APAC and Poland entities covering for approximately 20 business units. · Bachelor's with 9 years prior experience in data en ...

  • Account Manager

    1 month ago

    Only for registered members United States Remote job

    We're seeking a passionate and eager Full-Time SaaS Healthcare Account Manager who craves a dynamic role filled with opportunity. · Nurture relationships with clients. · Develop tailored solutions. · Analyze account performance. · ...

  • Account Manager

    4 days ago

    Only for registered members United States

    Lumivero seeks an experienced Account Manager to drive business expansion within our largest and most visible customers. · Act as the primary relationship manager and liaison between key customers and Lumivero. · ...

  • Accounting Manager

    2 weeks ago

    Only for registered members United States

    We are looking for an Accounting Manager to join our team remotely or onsite at our HQ in Des Moines, IA. · ...

  • Account Manager

    1 month ago

    Only for registered members United States

    SponsorUnited is seeking a driven, strategic Growth Account Manager to oversee a high-value book of business ($3M–$3.5M ARR) and accelerate revenue expansion across a portfolio of brand, agency, media, and rights holder clients. · 6-8 years of sales, account management, or growth ...

  • Account Manager

    1 month ago

    Only for registered members United States Remote job

    Maintains and expands relationships with strategically important customers. Is responsible for achieving sales quota and assigned strategic account objectives. · ...

  • Account Manager

    1 month ago

    Only for registered members United States Remote job

    We are hiring an Account Manager (Higher Education | US Market) to build and grow our footprint in the US Higher Education sector. · ...

Jobs
>
Account manager