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Customer Care/Resolution Specialists
3 weeks ago
Glass Doctor of Western Washington Kent, United StatesJob Description · Job Description · We are hiring for a new position called Customer Care/Resolution Specialists which requires managing customer relations and communications while working with the sales, scheduling, and the operations team to resolve customer concerns in a time ...
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Customer Care/Resolution Specialists
3 weeks ago
Glass Doctor® Kent, United StatesWe are hiring for a new position called Customer Care/Resolution Specialists which requires managing customer relations and communications while working with the sales, scheduling, and the operations team to resolve customer concerns in a timely manner. All trade services compani ...
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Customer Care/Resolution Specialists
3 weeks ago
Glass Doctor® Kent, United StatesWe are hiring for a new position called Customer Care/Resolution Specialists which requires managing customer relations and communications while working with the sales, scheduling, and the operations team to resolve customer concerns in a timely manner. All trade services compani ...
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Foster Care Specialist
3 weeks ago
Catholic Charities West Michigan Grand Rapids, United StatesPosition Summary: · The Foster Care Specialist position is responsible for working within the child welfare arena to find permanency for children residing in foster care. This person will work with children, caregivers, birth parents, the Courts, and Department of Health and Huma ...
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Floor Care Specialist
3 weeks ago
Christian Living Services Grand Rapids, United States Full time**Floor Care Specialist - full-time, 1:30pm - 10:00pm, M-F** · **$4000 Sign On Bonus** · We are seeking a full-time Floor Care Specialist to help keep our open and shared spaces on our beautiful Raybrook Campus in tip top shape This key member of our team vacuums and cleans carpe ...
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Developmental Care Specialist
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Wedgwood Christian Services Grand Rapids, United States Full time**What you'll do** · Working in one of our residential homes alongside our experienced care team, you'll implement individual treatment plans tailored to meet the needs of girls and boys ages 12-18 in our program. You'll ensure the safety of each child, and manage tasks that crea ...
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Lawn Care Specialist
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Lawn And More LLC Grand Rapids, United StatesJob Summary: · **Responsibilities**: · - Perform mowing, edging, and trimming of lawns · - Irrigate lawns and gardens as needed · - Trim trees and shrubs to ensure a neat appearance · - Conduct landscape maintenance tasks such as planting flowers and shrubs · - Assist with snow p ...
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Floor Care Specialist Lead
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Swept Away Grand Rapids, United States**We're a small commercial cleaning company who has been working in West Michigan since 2007. We're always on the lookout for new people to join our growing team. We are signing new part-time contracts all the time - **_APPLY NOW_** · **_ · Schedule: Nights and Weekends_** · The ...
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Overnight Developmental Care Specialist
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Wedgwood Christian Services Grand Rapids, United States**Overnight Developmental Care Specialist (FT) - VanderArk Program** · **What you'll do** · Working in one of our residential homes alongside our experienced care team, you'll implement individual treatment plans tailored to meet the needs of girls and boys ages 12-18 in our prog ...
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Lead Lawn Care Specialist
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SavATree Grand Rapids, United StatesSign on bonus up to $3,500 depending on experience · **Looking for a place where you can thrive and grow?** · **What a day is like**: · **What kind of person are we looking for? Someone with**: · - A desire to grow, craves opportunity, loves problem solving and process improvemen ...
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Nursing specialist in elderly care
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Infinity Systems East Grand Rapids, MI, United States FreelanceFull-time/Part-time position available at our senior living facility and nursing home, St. Elisabeth, located in East Grand Rapids, MI. · We offer affordable employee housing for this position · We are looking for: · - A completed education as a geriatric nurse or registered nurs ...
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3rd Shift Developmental Care Specialist
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Wedgwood Christian Services Grand Rapids, United States Part time**Overnight Developmental Care Specialist (FT) - VanderArk Program** · **What you'll do** · Working in one of our residential homes alongside our experienced care team, you'll implement individual treatment plans tailored to meet the needs of boys ages 12-18 in our program. You'l ...
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Client Care Specialist
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Gateway Services Inc Byron Center, United States**ABOUT GATEWAY SERVICES INC.**: · Gateway Services is North America's leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over ...
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Developmental Care Specialist
2 weeks ago
Wedgwood Christian Services Grand Rapids, United States Part timeDevelopmental Care Specialist (Part-Time) - VanderArk Program · What youll do · Working in one of our residential homes alongside our experienced care team, youll implement individual treatment plans tailored to meet the needs of boys and girls ages 12-18 in our program. Youll me ...
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Customer Care Specialist
1 week ago
Kawasaki Heavy Industries Grand Rapids, United States** Customer Care Specialist - Small Engine** · **Job Category****:** Engine **Requisition Number****:** CUSTO01632 Showing 1 location **Job Details** · **Description** · A Customer Care Specialist is responsible for providing dealer support for Kawasaki parts and accessories a ...
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Developmental Care Specialist
3 weeks ago
Wedgwood Christian Services Grand Rapids, United StatesDevelopmental Care Specialist (FT) · What you'll do · Working in one of our residential homes alongside our experienced care team, you'll implement individual treatment plans tailored to meet the needs of girls and boys ages 12-18 in our program. You'll ensure the safety of each ...
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Health Care Specialist
4 hours ago
Army National Guard Grand Rapids, MI, United States Part timeBe the first line of defense against injury and illness of civilians after natural disasters, and the Soldiers who serve and protect our Nation every day. As a Health Care Specialist in the Army National Guard, you will experience a fulfilling role as an expert caretaker on and o ...
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Developmental Care Specialist
2 weeks ago
Wedgwood Christian Services Grand Rapids, United States Full timeWhat youll do · Working in one of our residential homes alongside our experienced care team, youll implement individual treatment plans tailored to meet the needs of girls and boys ages 12-18 in our program. Youll ensure the safety of each child, and manage tasks that create a wa ...
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Developmental Care Specialist
2 weeks ago
Wedgwood Christian Services Grand Rapids, United States Part timeJob Description · Job DescriptionDevelopmental Care Specialist (Part-Time) - VanderArk Program · What you'll do · Working in one of our residential homes alongside our experienced care team, you'll implement individual treatment plans tailored to meet the needs of boys and girls ...
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Developmental Care Specialist
2 weeks ago
Wedgwood Christian Services Grand Rapids, United States Full timeJob Description · Job DescriptionWhat you'll do · Working in one of our residential homes alongside our experienced care team, you'll implement individual treatment plans tailored to meet the needs of girls and boys ages 12-18 in our program. You'll ensure the safety of each chil ...
Customer Care/Resolution Specialists - Kent, United States - Glass Doctor of Western Washington
Description
Job Description Job DescriptionWe are hiring for a new position called Customer Care/Resolution Specialists which requires managing customer relations and communications while working with the sales, scheduling, and the operations team to resolve customer concerns in a timely manner.
All trade services companies have things that do not go as planned but what separates the quality ones from the rest is the handling of these situations.
As a Customer Care/Resolution Specialist, you will be the Point of Contact for customers and a liaison to personnel when these circumstances occur, until mutual resolve has been accomplished.
You will be responsible for accelerating and achieving satisfactory resolutions and will be trained, empowered, and supported by Senior Management.
To include being the lead for warranties and installations that have not been completed as expected for a multitude of reasons.
These customers jobs will be treated as a top priority and require being monitored all the way through the process until successful completion.
Requirements:
Easy going and flexible personalityStrong internal and external communicationSuperior listening skillsDetermination to solving problems and genuine enjoyment from doing soAbility to work under pressure and at a fast pace every dayStrong organizational skills and the ability to multi-taskThink on your feet and adjust quicklyOutstanding customer service with excellent phone presenceHighly accountable and able to keep track of many moving partsProficiency with Microsoft Office and the desire to master other technological toolsIn addition to the requirements above, you must have the utmost confidence to manage what at times can be difficult and sometimes contentious situations.