Automotive Service Advisor - Cleveland, United States - Redline Tires, Auto & Semi

Description

Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor.

As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department.

If you have a passion for automotive sales, customer service, and auto service management, we want to hear from you


Responsibilities:

• Greet customers and provide them with a warm welcome to our service department
• Listen to customers' concerns and accurately document their vehicle issues
• Recommend appropriate services based on customers' needs and vehicle requirements
• Provide detailed explanations of recommended repairs and associated costs
• Generate accurate repair orders and ensure all necessary information is recorded
• Communicate with technicians to ensure timely completion of repairs
• Keep customers informed of the status of their vehicle repairs
• Upsell additional services or products as appropriate
• Handle customer inquiries, complaints, and warranty claims in a professional manner
• Maintain a clean and organized work area

Qualifications:

• Previous experience in automotive sales, customer service, or auto service management is preferred
• Strong communication and interpersonal skills
• Knowledge of automotive repair processes, terminology and tire sales.
• Mechanical knowledge, particularly in areas such as brake repair, is a plus
• Ability to multitask and prioritize tasks effectively
• Excellent problemsolving skills
• Detailoriented with strong organizational abilities

We offer competitive compensation based on experience.


Pay:
$ $15.00 per hour


Day range:

• Weekends as needed

Shift:

• 8 hour shift

Ability to Relocate:

• Cleveland, TX 77327: Relocate before starting work (required)

Work Location:
In person