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Myrtle Beach

    Medical Receptionist - Myrtle Beach, United States - Robert S Purvis MD LLC

    Robert S Purvis MD LLC
    Robert S Purvis MD LLC Myrtle Beach, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    Summary

    Front office staff provides the first and last impression within the office. Expected to perform routine clerical, secretarial and administrative work in answering telephones, greeting patients, providing customer assistance, data processing, and record-keeping. Provide the appropriate paperwork for patients to complete and collect co-pays as per company policy. Schedule and reschedule patient appointments per protocol.

    Essential Functions

    • Greets patients and provides necessary paperwork for completion
    • Directs, escorts and assists guests as required, emphasizing strong, positive communication skills
    • Collects appropriate co-payments and/or account balances at the time of service
    • Able to communicate to patient in a discreet and confidential manner in person and/or over the phone
    • Responsible for incoming cash, checks, and credit card receipts
    • Accurately enter insurance information, patient demographics, and privacy information
    • Verify insurance
    • Confidentially maintains patient medical files
    • Assist patients with Check-In and Check-Out
    • Accurately schedule new and follow-up appointments
    • Appropriately work fax in and out box
    • Accurately post payments
    • Check charts for upcoming appointments
    • Obtain current insurance and address
    • Performs other office/clerical duties as needed
    • Maintain compliance with all company policies and procedures
    • Conduct courtesy calls to patients
    • Other duties as assigned.

    Competencies

    • Excellent customer service
    • Ethical conduct
    • Attention to detail
    • Computer proficiency
    • Professional demeanor
    • Excellent verbal and written communication skills

    Position Type and Expected Hours of Work

    This is a full-time position. Days and hours of work are Monday through Thursday, 8:00 a.m. to 4:30 p.m., Fridays from 8:00 a.m. to 12:00 p.m.

    Education and Experience

    • High School Diploma or equivalent
    • 1-year customer service experience
    • 1-year experience in a healthcare setting
    Company DescriptionDr. Purvis provides services in dermatology, dermatologic surgery, dermatopathology, and Mohs micrographic surgery in the Myrtle Beach, Conway, Surfside, and surrounding areas for 29 years and welcomes patients of all ages for medical skin care needs.

    Company Description

    Dr. Purvis provides services in dermatology, dermatologic surgery, dermatopathology, and Mohs micrographic surgery in the Myrtle Beach, Conway, Surfside, and surrounding areas for 29 years and welcomes patients of all ages for medical skin care needs.
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