- Lead and supervise a team of Billing Specialists, to ensure all revenue is being recognized per the revenue recognition policies of the company and that all invoicing is being processed accurately and timely.
- Focus on improving productivity through constant evaluation and process improvement.
- Coordinate the workflow of the associates and the team to ensure the most efficient and best practices are always being utilized.
- Drive additional training with the Technical Training Supervisor as necessary to improve the productivity and accuracy of the associates. Cross-train associates to ensure coverage when associates are out of the office.
- Utilize reporting to look for inconsistencies and perform regular audits of the associate's work.
- Working closely with the Senior Manager of AR, develop and maintain metrics to assess the productivity of the team and each associate. Communicate individual and departmental goals to the associates.
- Process billing for the more difficult accounts or those with ongoing issues.
- Work closely with Sales, Operations, and Finance management to resolve ongoing issues with accounts.
- Lead by example and maintain a professional and positive atmosphere within the department.
- Mentor and coach associates to build a highly effective team.
- Target areas of process improvement within the billing process – document and implement approved changes.
- Document all processes and maintain well organized share-file structure.
- Assist with audit requests.
- Other duties as assigned
- Associate degree in accounting or finance
- Construction or homebuilding industry experience a plus
- 5+ years in a high-volume, metric-driven, transaction-oriented service center environment supervising large teams.
- Proficient in conflict management and resolution.
- Intermediate to advanced excel using Pivot Tables and V-lookups.
- Familiar with revenue recognition principles under GAAP.
- SAP experience a plus.
- Ability to work well with all levels of the organization.
- Ability to multi-task and meet deadlines.
- Strong analytical skills.
- Strong written and oral communication skills.
- Attention to detail: must be able to closely examine data for accuracy and completeness.
- Organizational skills: must be well-organized and able to prioritize tasks to meet deadlines.
- Analytical thinking: able to identify issues and find solutions in complex billing systems.
- Communication skills: must have strong written and oral communication abilities to communicate with clients and colleagues to resolve billing issues.
- Technical proficiency: proficient with billing and accounting software as well as spreadsheets.
- Math skills: need to use math frequently, including identifying and reconciling discrepancies in billing statements.
- Customer service: must be able to handle customer inquiries and resolve issues promptly, courteously and professionally.
- Time management: must have excellent time-management skills to balance multiple projects at once.
- Ethics: must be trustworthy, honest, and maintain confidentiality when dealing with sensitive billing information.
- Multitasking: the ability to handle multiple tasks while paying attention to details.
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Billing Manager - Plano, United States - Interior Logic Group, Inc.
Description
Looking to build your career and design your future? You have come to the right place.Summary
The primary responsibility of the Billing Manager is to oversee daily operations of the Billing team.
The Billing Manager will be heavily involved in the daily functions of the billing specialists, actively working through issues, escalating issues through the appropriate management channels, as required, and supervising the staff.
Essential FunctionsAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.
About UsPowered by its award-winning technology platform, Interior Logic Group, Inc. is the largest national provider of interior design and finish solutions to the building industry.
Our scalable solutions increase customer profitability, improve construction quality, and reduce cycle times—with our team deeply focused on providing an exceptional customer experience.
We provide installation services and supply chain management for a diverse range of single family, multifamily, commercial, and repair and remodel customers.
People choose to build their careers at ILG because of our passionate team, company culture, flexible work options, and growthopportunities. We
invest in our workforce to help them achieve great things both personally and professionally, offering wide-reaching benefits from healthcare support to financial well-being.
We offer a comprehensive benefits package that includes medical, dental, and vision coverage along with a 401(k) plan, STD and LTD, and life insurance as well as some additional optional benefits.
As each individual team member has different needs and schedules, we offer multiple flexible medical plans that cover both physical and mental healthcare.
We provide eligible associates with nine (9) paid holidays as well as one (1) floating holiday that can be used for birthdays, anniversaries, or other events special to individuals.
We believe in giving back to our communities, and provide team members with paid time to use for Volunteering and Advocacy.
With over 200 locations throughout the United States,including 100+ Design Studios,
there are opportunities to learn, grow, and reach your full potential
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.
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