Host - Canton - Trillium
Description
Host
Position Summary
Essential Job Duties and Responsibilities:
- Welcome and acknowledge each and every guest with a smile, eye contact and friendly verbal greeting.
- Provide guests with accurate wait time estimates during busy periods
- Rotate seating between different stations to ensure even workloads for waitstaff
- Answer phones and schedule reservations with large parties
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Address guests' service needs in a professional, positive, and timely manner.
- Maintain cleanliness of work areas throughout the day, practicing cleanasyougo procedures.
- Additional duties may be assigned as necessary.
Desired Qualifications & Abilities
Experience
- Minimum 18 years of age
- 1 year host experience in a fastpaced restaurant setting preferred
- TIPS training required by start date
- Willing to work a flexible schedule including weekends, nights and holidays.
- Exceptional guest service skills
- Ability to work in a high energy, fastpaced environment.
- A strong team player, organized with great attention to detail
- Stand, sit, or walk for an extended period of time or for an entire work shift. Move up and down stairs and/or service ramps.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
Benefits
- Medical, dental and vision benefits with no wait period
- Short & long term disability and life insurance
- 401k plan with generous match with no wait period
- Paid time off
- PPE reimbursement
- Trillium Comp Card
- Trillium discounts
- Philanthropy program
- Employee Assistance Program
- Employee gym
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