Store Assistant Manager/manager - Wayland, United States - Pet's Amore LLC DBA EarthWise Pet
3 weeks ago
Description
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Paid time off
- Training & development
_Title:
__ Store Assistant Manager/Manager_
_Employment Type:
__ Salary/Exempt ; Hourly/Non-exempt_
_Reports To:
__ Owner/Store Manager_
General Description
An EarthWise Pet _Store Assistant Manager/Manager_ is responsible for establishing, providing and maintaining outstanding guest services, oversees and is accountable for the operations of the store ensuring maximum sales and profitability through managing and developing store team members, product display and inventory control, maintaining professional employee relations, managing payroll hours and operating costs.
|Job Duties and Responsibilities
The general duties of a EarthWise Pet _Store Assistant Manager/Manager_, include but are not limited to:
- An EarthWise Pet _Store Assistant Manager/Manager_ understands and can perform all the duties of their staff.
- Through training, development and coaching of store employees, ensure that each guest receives outstanding EarthWise Pet service by providing a friendly and warm environment which includes greeting and acknowledging every guest.
- Creates a warm, friendly and welcoming environment for all store team members.
- Coordinates ongoing store training for all store staff on the products EarthWise Pet carries and EarthWise Pet policies and procedures.
- Establishes rapport with current and potential customers.
- In conjunction with their Owner/Store Manager, develop and implement plans to meet or exceed store goals and objectives.
- Control inventory shrink, expenses and payroll.
- Ensure appropriate merchandise presentation, signage, and assortment in all departments; ensure sales floor is adequately stocked.
- Conducts regular store management and staff meetings.
- Participates in store walkthroughs with Owner and/or other home office staff.
- Monitor and react within EarthWise Pet standards to team member's performance.
- Manages recruitment, onboarding and termination of store staff per EarthWise Pet policies.
- Monitors store staff job results by training, coaching, developing, and where appropriate counseling and disciplining employees per EarthWise Pet policies and procedures.
- Performs quarterly appraisals of store staff development and job results.
- Ensures safety policies and procedures are followed. Conducts monthly Store Safety meetings.
- Ensures store merchandise is safeguarded by adhering to established EarthWise Pet policies and procedures.
- Other duties and projects as assigned
Qualifications
- Motivating, positive, helpful attitude
- Experience in performance management, training and developing team members, able to recognize and celebrate team members success
- Inquisitiveness and desire to learn
- Promotes a positive team environment by sharing knowledge and educating other team members. Engages with team members in a positive, professional, and supportive manner
- Highly accountable, ethical and has integrity
- Able to manage their own and team members time effectively
- Ability to delegate
- Good problem solving skills
- Effective written and verbal communication skills
- Comfortable with computers and learning new systems and software.
- Basic understanding of Microsoft Office software including Excel, Word, Outlook
Supervisory Requirements
This position manages all employees of the store and is responsible for leadership and development of the assigned store employees.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Job Requirements
Working Environment:
This job operates in a retail environment with merchandise displays and inventory items available for purchase.
Position Type/Expected Hours of Work:
This is a full-time or part-time position, days and hours of work vary.
This position requires the flexibility to work within our normal store operating hours, including before and/or after hours and weekends.
At times, long hours may be required.The _Store Assistant Manager/Manager_ is expected to work varied shifts on a rotational basis so as to interact with all team members regularly.
Travel:
Occasional travel to other potential stores, meetings and events, at times before or after hours, is expected with this position.
Required Education/Experience:
- High school
More jobs from Pet's Amore LLC DBA EarthWise Pet
-
Dog Bather/Dryer Groomer
Wayland, United States - 3 weeks ago
-
Dog Bather/Dryer Groomer
Wayland, United States - 4 weeks ago
-
Dog Bather/dryer Groomer
Wayland, United States - 3 weeks ago
-
Pet Groomer
Wayland, United States - 3 weeks ago
-
Store Assistant Manager/Manager
Wayland, United States - 2 weeks ago
-
Pet Groomer
Wayland, United States - 2 weeks ago