Activities Director - Gambrills, United States - Arbor Terrace Waugh Chapel

Arbor Terrace Waugh Chapel
Arbor Terrace Waugh Chapel
Verified Company
Gambrills, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Position Details:


  • Employment Status: Full-Time
  • Shift: Day:

Job Summary/Position Overview:


The Engagement Director serves on the communitys leadership team and is responsible for developing, implementing and overseeing multiple engagement programs (activities, events, outings) geared towards meeting a variety of physical and cognitive needs of residents; and supervising the staff which implements such programs.

Following The Arbor Companys six dimensions of wellness, the Engagement Director will plan, implement and promote calendars of activities that are responsive to residents interests, abilities, individuality and well-being.

The Engagement Director will also promote a high level of customer service and respect with residents and families.


Success in this role is measured by:

  • Meeting or exceeding satisfactory marks on companys engagement program checklists
  • High degree of resident engagement as evidenced by resident participation
  • Excellent outcomes in resident and family satisfaction surveys
  • Successful departmental budget management
  • Successful management and retention of engagement staff

Key Duties and Responsibilities:


  • Build, support, direct and retain a highperforming team of engagement coordinators and assistants through effective hiring, training and coaching
  • Develop, implement and oversee a robust engagement program in accordance with Arbor guidelines in order to meet the needs of all residents, and collaborate with the Executive Director and Regional or VP of Engagement as needed and/or required
  • Maintain updated Resident Social Profiles for all residents
  • Build and support a team of volunteers through effective recruiting and training
  • Maintain excellent communication with families regarding the level and quality of engagement participation of their loved ones respecting privacy and HIPAA laws
  • Maintain excellent communication and a collaborative and open relationship with other department heads, coworkers, the Executive Director and corporate partners
  • Successful use of, and competency with, community's data management tools and computer systems
  • Drive community vehicle (van or bus) to escort residents on outings
  • Support Executive Director and other department heads in implementing departmental compliance measures
  • Rotating manager on duty obligations during scheduled weekends
  • Other, related duties as assigned

Qualifications:


  • Bachelor's degree or 5+ years of experience working with seniors
  • At least 1 year of experience supervising others
  • Awareness of the social and emotional needs of seniors
  • Awareness of dementia and its effects on cognitive functioning
  • Basic knowledge of computer systems, particularly Outlook and Word
  • Valid driver's license and safe driving record; ability to drive community vehicle
  • Compliance with Arbor communitywide job requirements
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