Patient Care Coordinator - Danvers, United States - North Shore ENT

Description

Job Summary:
We are seeking a dedicated and compassionate Patient Care Coordinator to join our team.

As a Patient Care Coordinator, you will play a crucial role in facilitating the operation of our busy hearing aid practice.

Your primary responsibility will be providing administrative support to audiology staff and excellent customer service to our patients.


Responsibilities:

• Greet and checkin patients upon arrival, ensuring a warm and welcoming environment
• Schedule patient appointments
• Answer phone calls and respond to patient inquiries in a professional and timely manner
• Maintain patient records, ensuring accuracy and confidentiality
• Verify insurance coverage and obtain necessary authorizations
• Assist with medical billing and coding tasks as required; submit and track claims
• Process incoming/outgoing hearing aid orders and repairs
• Provide administrative support such as filing, faxing, and scanning documents

Requirements:

• Excellent communication skills, both verbal and written
• Strong organizational skills with attention to detail
• Previous experience working in a medical office setting is required
• Familiarity with medical terminology and administrative support functions
• Proficient with electronic medical records (EPIC experience preferred)
• Ability to multitask and prioritize tasks effectively in a fastpaced environment
• Compassionate and empathetic nature when interacting with patients
• High level of professionalism and integrity

Salary commensurate with experience.


Pay:
$ $27.00 per hour

Expected hours: 40 per week


Benefits:

• 401(k)
• 401(k)

matching

• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work setting:

• Inperson
• Private practice

Ability to Relocate:

• Danvers, MA 01923: Relocate before starting work (required)

Work Location:
In person