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IT Specialist - Humble, United States - Expeditors
Description
Job Description
Job DescriptionCompany Description"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
Expeditors is a Fortune 500 global logistics company that satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. We pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing our customers' supply chains.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Job DescriptionActivities which the I&T specialist directly controls. Impact on one or more company mission areas: (Employees, Service Provider, Profit, Customer, Compliance). The I&T specialist is responsible for communicating their metrics on a monthly basis.
Responsibility:
Branch Infrastructure and technology
Adherence to Company's policies and procedures as they relate to IT
Branch cybersecurity & access control
Asset Management & Procurement as it pertains to IT assets
Tier 1 and Tier 2 support for Infrastructure and Technology
Creates and/or Implements:
Technology changes to drive efficiency with the IT staff and user group.
Disaster Recovery and High Availability plan for systems
IT budget and procurement
Technology Solutions
Supports:
Infrastructure & Technology
District and Local I&T with branch moves
CHQ with IT deployments to GEO
Warehouse RF
Local 3rd Party Systems
LAN/Wan Networks
Telecom Infrastructure
Mobility
24-hour incident response
Expeditors Enterprise & Proprietary Applications
GEO I&T collaborative initiative
Acts as subject matter expert:
Disaster Recovery of systems
Policies and Procedures around IT – Cybersecurity, Network, Infrastructure
Automation & Innovation
Monitors:
Systems downtime
Resource Utilization
Service Desk queues
QualificationsKnowledge
Expeditors System Architecture
Cybersecurity and Access Control
Hardware – Servers, PCs, Laptops, Routers, Switches, Video Conferencing etc.
Operating Systems – Windows, Linux, and Virtualization
Software – OS, Office, Exchange, SharePoint, Skype
Technology concepts – PowerShell (scripting), Networking, TCPIP, Cybersecurity, Cabling, EDI
Skills
Time Management & organization
Effective Communicator
Collaborative Teamwork
Helpdesk Administration
Troubleshooting and Diagnostic
Vendor Management
Additional InformationEducation and Experience:
Preferred bachelor's degree
IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux
All your information will be kept confidential according to EEO guidelines.