- Flexible time off policy
- Hybrid office schedule for qualifying employees
- 401K Company match (up to 4% - dollar for dollar)
- Professional development, training, and tuition reimbursement programs
- Excellent medical, dental, vision, and life insurance policy options
- Opportunities for career advance with an industry leading company
- Responds to inbound (phone and email) customer requests for product orders.
- Advises customer of product pricing by generating quotes from established purchase agreements.
- Consults with Scheduling for the availability of manufacturing staff and shipping to build and deliver product to customers.
- Collaborates with Engineering on special orders, and new part set-up to meet customer's needs.
- Analyzes orders to confirm appropriate packages are included to meet customer needs.
- Keeps customers informed as to status of orders and shipment dates.
- Engages in analytical problem solving for troubleshooting issues with an order, invoice, inventory, and determines a resolution.
- Act as liaison between Account Managers, Manufacturing, Purchasing, and Finance.
- Strives to meet sales quota in partnership with Account Managers.
- Offers management ideas and suggestions for process improvement.
- Adhere to and promote the environmental, health and safety policies of AFL.
- Shows comprehension and application of all in-house level 1 training materials
- Flexible and adaptable to work in a rapidly changing, fast-paced environment.
- Must be highly motivated with a strong sense of urgency and desire to meet customer expectations.
- Innovative and creative with problem solving skills.
- Excellent communication skills in both written and verbal form with external and internal contacts.
- Excellent organizational skills, detail-oriented approach and thorough in completing tasks.
- Ability to work independently and as a team member.
- Demonstrated ability to work at peak performance in keeping the team focus, goals and forecast in the forefront.
- Computer skills, Microsoft office products, including strong Excel skills.
- Required to sit for most the day with occasional walking around the facility.
- Manual dexterity used frequently with repetitive finger motion.
- Occasional lifting up to 25 pounds.
- Specific vision abilities include close vision and the ability to adjust focus.
-
Inside Sales/Customer Service Rep-Hyperscale
3 weeks ago
AFL Kent, United StatesJob SummaryAFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we ma ...
-
Inside Sales/Customer Service Rep-Hyperscale
3 weeks ago
AFL Kent, United StatesJob Summary · AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, w ...
-
Customer Service Rep
3 weeks ago
Metal Components Grand Rapids, United StatesJob Description · Job DescriptionMetal Components LLC · Job Description · Job Title: Customer Service Representative · Department: Customer Service · Reports to: VP of Sales, QA, ENG · FLSA Status: Exempt · SUMMARY · The Customer Service Representative works with clients who have ...
-
Fire Service Sales Rep
3 weeks ago
Johnson Controls Grand Rapids, United States Full timeWhat you will do · The primary function of this position is to promote and sell service agreements for commercial building systems products to include fire alarm, suppression, sprinkler, security, sound, communication and inspections. Determine customer needs and develop sales s ...
-
Customer Service Rep(06280)
1 week ago
Domino's Franchise Grand County, United StatesJob Description · Job DescriptionJob Description · Customer Service Representative · This position is only for people who like people. It requires patience and caring. We love our customers and would go to the ends of the earth for them. This position involves constant contact wi ...
-
Patient Service Rep
3 weeks ago
Olympic Sports & Spine Kent, United StatesOlympic Sports & Spine (OSS) is seeking a full-time proactive customer service-driven PSR to join our Kent clinic. The schedule is Monday - Friday, 9:00 am - 6:00 pm. · At OSS, we are committed to providing quality customer service and care to our patients and being a great empl ...
-
Mobile Automotive customer service rep
2 days ago
AVSCalibrations, Inc. Kent, United StatesJob Description · Job DescriptionThis job will require daily travel in a provided company vehicle while you travel to our clients' shops. · You MUST have experience working with cars and with clients. · We are a very fast-paced logistics company that knows how to get things done ...
-
Commercial Services Rep I- 11:30am
1 week ago
Fifth Third Grand Rapids, United StatesMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Handles Commercial customer interactions (email, telephone, etc.), providing outstan ...
-
Commercial Services Rep I- 11:30am 8pm
1 week ago
Fifth Third Grand Rapids, United StatesHandles Commercial customer interactions (email, telephone, etc.), providing outstanding customer service. Is knowledgeable in a limited number of Commercial products, or products of low complexity. By using job knowledge and the information availabl Commercial, Customer Service, ...
-
Retail Customer Service Rep
5 days ago
Chowhound Holland, United StatesChow Hound Pet Supplies in Grand Rapids, MI is calling all pet fanatics to apply to join our amazing team as a full-time or part-time Retail Customer Service Rep · WHY YOU SHOULD JOIN OUR TEAM · We are a pet care company that values and respects our employees. We pay our full- ...
-
Commercial Services Rep I- 11:30am
1 week ago
Fifth Third Bank Grand Rapids, United StatesMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Responsible and accountable for risk by openly exchanging ideas and opinions, elevating ...
-
Retail Customer Service Rep
1 week ago
Chow Hound Holland, United StatesJob Description · Job DescriptionChow Hound Pet Supplies in Grand Rapids, MI is calling all pet fanatics to apply to join our amazing team as a full-time or part-time Retail Customer Service Rep · WHY YOU SHOULD JOIN OUR TEAM · We are a pet care company that values and respects o ...
-
Customer Service Coordinator
2 days ago
TQL Grand Rapids, United States Full timeJOB DESCRIPTION About the role: · As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You ...
-
Outside Sales Rep- Building Materials
1 day ago
Gpac Grand Rapids, United States Full timeWe are seeking an Outside Sales Rep to join our team. Your most important duty is about creating an nurturing relationships. You will be responsible for finding and completing sales of our full line of building materials and installed services with local contractors, builders and ...
-
Retail Scan Associate
5 days ago
ScanScape Kent, United States Part timeBENEFITS: · Compensation: $19/hr · Flexible hours based on your schedule · Paid Travel at your hourly rate · Paid Sick Time · 401K w/Match eligibility · Unlimited Monetary Referral Program · Route: · Grocery Store-Kent, WA 98031 · Convenience Store-Kent, WA 98032 · Wha ...
-
Customer Service Manager
3 weeks ago
American Seating Grand Rapids, United StatesPOSITION SUMMARY: The Customer Service Manager is responsible for maintaining effective customer service for all internal and external American Seating Company customers by utilizing excellent, in-depth knowledge of company products and programs as well as team members within the ...
-
Manufacturing Engineering Technician
2 weeks ago
AFL Kent, United States Full timeJob Details · Description · AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cab ...
-
Product Engineer
2 weeks ago
AFL Kent, United StatesAFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture t ...
-
Product Engineer
6 days ago
AFL Global LLC Kent, United StatesAFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture t ...
-
CRNA (Full Time)
4 weeks ago
Palm Health Resources Grand Rapids, MI, United States Full timeLocum CRNA Needed in Michigan · ~ Start as soon as June & work through September (possible extension) · ~ Grand Rapids Michigan area · ~ MI License required · ~8s or 10s, M-F, full-time, no call · ~ General & complex cases, healthy peds - ACT, Epic · ~60-day credentialing · ...
Inside Sales/Customer Service Rep-Hyperscale - Kent, United States - AFL
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Details
Description
Job Summary
AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1.5B in revenue, and employ approximately 7,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.
What We Offer:
Under general supervision, the Inside Sales/Customer Service Rep , as a member of the Inside Sales Team, provides network infrastructure products and solutions to our customers. Coordinates customer requests with Purchasing, Scheduling/Manufacturing, and Shipping to fill product orders in a timely manner. Establishes relationships with customers to ensure total customer satisfaction and continued business
Responsibilities
Personal Qualities
Qualifications
Working Conditions
Qualifications
Skills
Behaviors
:Motivations
:Education
Experience
Licenses & Certifications